Lowton Surgery, Warrington: patient reviews and CQC rating
Lowton Surgery is a GP practice in Warrington with 5,698 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 1.6 full-time-equivalent qualified GPs, or 3,474 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lowton Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 72%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 8th of the 31 practices in Warrington with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (84%). 97 patients answered the survey (response rate 21%).
| Survey question | Lowton Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 81% | 79% | 77% |
| Easy to contact by phone | 72% | 63% | 57% |
| Easy to contact via the website | 56% | 61% | 58% |
| Easy to contact via the NHS App | 53% | 58% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 64% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lowton Surgery is Good, published in December 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,698 patients were registered at Lowton Surgery in September 2026, up 1.0% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,474 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 2,581 appointments a month, or 453 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 37% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Lowton Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 453 | 445 | 510 |
| Face to face | 68% | 66% | 63% |
| Same day as booked | 37% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (21.2% against 14.3%). It has a lower share for osteoporosis (0.2% against 1.2%) and chronic kidney disease (3.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 26.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.5 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.2% | 14.3% |
| High blood pressure | All ages | 17.3% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Cancer | All ages | 3.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Lowton Surgery, 208c, Newton Road, Lowton, Warrington, WA3 2AQ. Phone: 01942 605135.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Braithwaite Road Surgery | 1.1 km | 76% |
| Slag Lane Medical Centre | 1.2 km | 85% |
| High Street Surgery | 2.4 km | 89% |
| Family Medical Practice | 2.4 km | 78% |
| Golborne Surgery | 2.4 km | 62% |
- Ashton Medical Centre (68% overall experience good)
- Braithwaite Road Surgery (76% overall experience good)
- Family Medical Practice (78% overall experience good)
- Golborne Surgery (62% overall experience good)
- High Street Surgery (89% overall experience good)
- Railway Surgery (85% overall experience good)
- Slag Lane Medical Centre (85% overall experience good)
How do patients rate Lowton Surgery?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Lowton Surgery as good, against 77% across England. 72% found it easy to get through by phone.
How many patients are registered at Lowton Surgery?
5,698 patients were registered in September 2026, up 1.0% on a year earlier.
What is Lowton Surgery's CQC rating?
Good overall, published in December 2018.
How many GPs does Lowton Surgery have?
1.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,474 patients per GP against 2,171 across England.
Are appointments at Lowton Surgery face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lowton Surgery's phone number?
01942 605135.