High Street Surgery, Warrington: patient reviews and CQC rating
High Street Surgery is a GP practice in Warrington with 4,508 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). It has 1.7 full-time-equivalent qualified GPs, or 2,662 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about High Street Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 1st of the 31 practices in Warrington with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (77%). 132 patients answered the survey (response rate 25%).
| Survey question | High Street Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 81% | 63% | 57% |
| Easy to contact via the website | 69% | 61% | 58% |
| Easy to contact via the NHS App | 64% | 58% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 49 responses rated the practice good or very good (England: 92%).
4,508 patients were registered at High Street Surgery in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 2,662 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.9 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 2.8 |
| August 2024 | 1.7 | 2.8 |
| August 2025 | 1.7 | 2.8 |
| August 2026 | 1.7 | 2.8 |
From June 2026 to August 2026 the practice recorded 1,519 appointments a month, or 337 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 48% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | High Street Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 337 | 445 | 510 |
| Face to face | 89% | 66% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), peripheral arterial disease (1.0% against 0.6%) and chronic kidney disease (7.9% against 4.6%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 23.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.5 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.3% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.9% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Palliative care | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.3% | 74.9% |
High Street Surgery, Kid Glove Road, Golborne, Warrington, WA3 3GS. Phone: 019424814600. Website: www.Highstreetmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Family Medical Practice | 0.0 km | 78% |
| Golborne Surgery | 0.0 km | 62% |
| Slag Lane Medical Centre | 1.3 km | 85% |
| Braithwaite Road Surgery | 1.4 km | 76% |
| Lowton Surgery | 2.4 km | 81% |
- Ashton Medical Centre (68% overall experience good)
- Braithwaite Road Surgery (76% overall experience good)
- Family Medical Practice (78% overall experience good)
- Golborne Surgery (62% overall experience good)
- Lowton Surgery (81% overall experience good)
- Railway Surgery (85% overall experience good)
- Slag Lane Medical Centre (85% overall experience good)
How do patients rate High Street Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of High Street Surgery as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at High Street Surgery?
4,508 patients were registered in September 2026, up 0.1% on a year earlier.
How many GPs does High Street Surgery have?
1.7 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,662 patients per GP against 2,171 across England.
Are appointments at High Street Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is High Street Surgery's phone number?
019424814600.