Golborne Surgery, Warrington: patient reviews and CQC rating
Golborne Surgery is a GP practice in Warrington with 2,964 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 0.3 full-time-equivalent qualified GPs, or 8,550 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Golborne Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 61%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 49%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 29th of the 31 practices in Warrington with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (70%). 83 patients answered the survey (response rate 16%).
| Survey question | Golborne Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 62% | 79% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 39% | 61% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 76% | 86% | 85% |
| Last contact good | 60% | 76% | 73% |
| Wait for appointment about right | 49% | 71% | 69% |
| Listened to well | 79% | 88% | 87% |
| Treated with care and concern | 75% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 82% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 44 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Golborne Surgery is Good, published in January 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,964 patients were registered at Golborne Surgery in September 2026, down 1.1% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 0.3 full-time-equivalent qualified GPs, there are 8,550 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.6 | 0.6 |
| August 2024 | 0.6 | 0.6 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 0.3 | 0.3 |
From June 2026 to August 2026 the practice recorded 1,265 appointments a month, or 427 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 37% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Golborne Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 427 | 445 | 510 |
| Face to face | 64% | 66% | 63% |
| Same day as booked | 37% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 23.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.0% | 14.3% |
| High blood pressure | All ages | 17.3% | 15.2% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.0% | 74.9% |
Golborne Surgery, Kid Glove House, Kid Glove Road, Golborne, Warrington, WA3 3GS. Phone: 01942 510468. Website: www.ssphealth.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| High Street Surgery | 0.0 km | 89% |
| Family Medical Practice | 0.0 km | 78% |
| Slag Lane Medical Centre | 1.3 km | 85% |
| Braithwaite Road Surgery | 1.4 km | 76% |
| Lowton Surgery | 2.4 km | 81% |
- Ashton Medical Centre (68% overall experience good)
- Braithwaite Road Surgery (76% overall experience good)
- Family Medical Practice (78% overall experience good)
- High Street Surgery (89% overall experience good)
- Lowton Surgery (81% overall experience good)
- Railway Surgery (85% overall experience good)
- Slag Lane Medical Centre (85% overall experience good)
How do patients rate Golborne Surgery?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Golborne Surgery as good, below the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Golborne Surgery?
2,964 patients were registered in September 2026, down 1.1% on a year earlier.
What is Golborne Surgery's CQC rating?
Good overall, published in January 2019.
How many GPs does Golborne Surgery have?
0.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 8,550 patients per GP against 2,171 across England.
Are appointments at Golborne Surgery face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Golborne Surgery's phone number?
01942 510468.