Wadhurst Medical Group, Wadhurst: patient reviews and CQC rating
Wadhurst Medical Group is a GP practice in Wadhurst with 7,370 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 1.9 full-time-equivalent qualified GPs, or 3,935 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wadhurst Medical Group
Its result closest to England is the share who said their needs were met at their last appointment: 88%, against 90% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 24%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
29% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (63%). 90 patients answered the survey (response rate 28%).
| Survey question | Wadhurst Medical Group | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 66% | 78% | 77% |
| Easy to contact by phone | 29% | 55% | 57% |
| Easy to contact via the website | 47% | 59% | 58% |
| Easy to contact via the NHS App | 24% | 54% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 60% | 73% | 73% |
| Wait for appointment about right | 62% | 70% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 86% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 286 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wadhurst Medical Group is Good, published in August 2019. One key question is rated differently: Effective Requires Improvement. It held the same rating in the report before (June 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
7,370 patients were registered at Wadhurst Medical Group in September 2026, down 4.6% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 3,935 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 4.2 nurses and 4.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 5,887 appointments a month, or 799 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 42% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
18% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Wadhurst Medical Group | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 799 | 521 | 510 |
| Face to face | 39% | 58% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.6% against 3.8%), chronic kidney disease (6.3% against 4.6%) and atrial fibrillation (3.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 14.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.6 years for women and 83.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% |
| Depression | 18+ yrs | 12.2% | 14.3% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.3% | 74.9% |
Wadhurst Medical Group, Belmont Surgery, St. James Square, Wadhurst, TN5 6BJ. Phone: 01892 783888.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lamberhurst Surgery | 4.9 km | 94% |
| Woodhill Surgery | 7.7 km | 91% |
| Fairfield Surgery | 7.8 km | 88% |
| Kingswood Surgery | 9.0 km | 84% |
| The Lonsdale Medical Centre Partnership | 9.5 km | 86% |
- Ashdown Forest Health Centre (83% overall experience good)
- Dr Justin Morris and Partners (90% overall experience good)
- Groombridge and Hartfield Medical Group (99% overall experience good)
- The Brook Health Centre (66% overall experience good)
- The Saxonbury House Surgery (70% overall experience good)
- Woodhill Surgery (91% overall experience good)
How do patients rate Wadhurst Medical Group?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Wadhurst Medical Group as good, below the England figure of 77%. 29% found it easy to get through by phone.
How many patients are registered at Wadhurst Medical Group?
7,370 patients were registered in September 2026, down 4.6% on a year earlier.
What is Wadhurst Medical Group's CQC rating?
Good overall, published in August 2019.
How many GPs does Wadhurst Medical Group have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,935 patients per GP against 2,171 across England.
Are appointments at Wadhurst Medical Group face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wadhurst Medical Group's phone number?
01892 783888.