Woodhill Surgery, Mayfield: patient reviews and CQC rating
Woodhill Surgery is a GP practice in Mayfield with 4,139 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 2.6 full-time-equivalent qualified GPs, or 1,607 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodhill Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
89% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (85%). 126 patients answered the survey (response rate 45%).
| Survey question | Woodhill Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 91% | 78% | 77% |
| Easy to contact by phone | 89% | 55% | 57% |
| Easy to contact via the website | 52% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 91% | 73% | 73% |
| Wait for appointment about right | 95% | 70% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 92 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodhill Surgery is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,139 patients were registered at Woodhill Surgery in September 2026, up 4.8% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 1,607 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 2.6 | 2.6 |
From June 2026 to August 2026 the practice recorded 1,706 appointments a month, or 412 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 45% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Woodhill Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 412 | 521 | 510 |
| Face to face | 86% | 58% | 63% |
| Same day as booked | 45% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 1% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.8% against 2.2%), chronic kidney disease (6.9% against 4.6%) and cancer (5.0% against 3.8%). It has a lower share for osteoporosis (0.3% against 1.2%), a learning disability (0.2% against 0.6%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.2 years for women and 83.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% |
| Depression | 18+ yrs | 8.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.2% | 74.9% |
Woodhill Surgery, Station Road, Mayfield, TN20 6BW. Phone: 01435 873000.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Brook Health Centre | 5.8 km | 66% |
| Wadhurst Medical Group | 7.7 km | 66% |
| The Saxonbury House Surgery | 7.8 km | 70% |
| Dr Justin Morris and Partners | 8.0 km | 90% |
| Buxted Medical Centre | 9.2 km | 63% |
- Ashdown Forest Health Centre (83% overall experience good)
- Dr Justin Morris and Partners (90% overall experience good)
- Groombridge and Hartfield Medical Group (99% overall experience good)
- The Brook Health Centre (66% overall experience good)
- The Saxonbury House Surgery (70% overall experience good)
- Wadhurst Medical Group (66% overall experience good)
How do patients rate Woodhill Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Woodhill Surgery as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Woodhill Surgery?
4,139 patients were registered in September 2026, up 4.8% on a year earlier.
What is Woodhill Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does Woodhill Surgery have?
2.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,607 patients per GP against 2,171 across England.
Are appointments at Woodhill Surgery face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodhill Surgery's phone number?
01435 873000.