Dr VSR Chadalavada & Partners, Stoke On Trent: patient reviews and CQC rating
Dr VSR Chadalavada & Partners is a GP practice in Stoke On Trent with 11,290 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 3.4 full-time-equivalent qualified GPs, or 3,308 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr VSR Chadalavada & Partners
Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who said they were treated with care and concern: 82%, against 86% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 27th of the 52 practices in Stoke On Trent with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (70%). 107 patients answered the survey (response rate 22%).
| Survey question | Dr VSR Chadalavada & Partners | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 68% | 63% | 57% |
| Easy to contact via the website | 56% | 59% | 58% |
| Easy to contact via the NHS App | 58% | 61% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 81% | 75% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 97% | 90% | 90% |
In the Friends and Family Test for July 2026, 87% of 157 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr VSR Chadalavada & Partners is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,290 patients were registered at Dr VSR Chadalavada & Partners in September 2026, down 1.5% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 3,308 patients per GP, more than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 0.4 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 4.5 |
| August 2024 | 3.5 | 4.5 |
| August 2025 | 4.1 | 5.0 |
| August 2026 | 3.4 | 7.3 |
From June 2026 to August 2026 the practice recorded 4,231 appointments a month, or 375 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr VSR Chadalavada & Partners | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 375 | 479 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (21.2% against 14.3%) and osteoporosis (1.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 38.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.1 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.2% | 14.3% |
| High blood pressure | All ages | 16.1% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.4% | 74.9% |
Dr VSR Chadalavada & Partners, 77 Woodhead Road, Stoke On Trent, ST2 8DH. Phone: 01782 542671. Website: www.surgeriesonline.com/HANLEYHC.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr M Keersmaekers & Partners | 0.5 km | 68% |
| Moorcroft Medical Centre | 0.6 km | 63% |
| Cobridge Surgery | 1.4 km | 71% |
| Apsley Surgery | 1.4 km | 70% |
| Birches Head Medical Centre | 1.4 km | 86% |
- Birches Head Medical Centre (86% overall experience good)
- Norfolk Street Surgery (76% overall experience good)
How do patients rate Dr VSR Chadalavada & Partners?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Dr VSR Chadalavada & Partners as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Dr VSR Chadalavada & Partners?
11,290 patients were registered in September 2026, down 1.5% on a year earlier.
What is Dr VSR Chadalavada & Partners's CQC rating?
Good overall, published in March 2017.
How many GPs does Dr VSR Chadalavada & Partners have?
3.4 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,308 patients per GP against 2,171 across England.
Are appointments at Dr VSR Chadalavada & Partners face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr VSR Chadalavada & Partners's phone number?
01782 542671.