Skerne Medical Group, Stockton On Tees: patient reviews and CQC rating

Skerne Medical Group is a GP practice in Stockton On Tees with 17,211 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in April 2018. It has 9.8 full-time-equivalent qualified GPs, or 1,749 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Skerne Medical Group

Its best result against England is the share who found it easy to contact the practice using the NHS App: 54%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 59%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.

On overall experience it is 12th of the 14 practices in Stockton On Tees with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (80%). 109 patients answered the survey (response rate 34%).

Survey questionSkerne Medical GroupNorth East and North CumbriaEngland
Overall experience good71%80%77%
Easy to contact by phone52%62%57%
Easy to contact via the website49%59%58%
Easy to contact via the NHS App54%58%54%
Reception team helpful76%88%85%
Last contact good67%76%73%
Wait for appointment about right59%72%69%
Listened to well83%89%87%
Treated with care and concern85%88%86%
Confidence and trust in the clinician86%93%93%
Needs met87%91%90%

CQC's overall rating for Skerne Medical Group is Good, published in April 2018. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (September 2016).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveOutstanding
EffectiveGood

17,211 patients were registered at Skerne Medical Group in September 2026, up 1.4% on a year earlier (England: down 1.1%).

23% of its patients are aged 65 or over, against 19% across England. With 9.8 full-time-equivalent qualified GPs, there are 1,749 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 7.1 nurses and 5.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20239.812.0
August 20249.813.7
August 20259.815.0
August 20269.814.7

From June 2026 to August 2026 the practice recorded 12,965 appointments a month, or 753 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 51% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).

54% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

MeasureSkerne Medical GroupNorth East and North CumbriaEngland
Appointments per 1,000 patients a month753550510
Face to face83%68%63%
Same day as booked51%42%45%
More than 28 days after booking11%6%5%
Did not attend4%4%4%

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.7% against 1.2%), peripheral arterial disease (1.0% against 0.6%) and heart failure (2.0% against 1.1%). The practice's patients live in areas with an average deprivation score of 21.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.3 years for women and 79.4 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs20.8%14.3%
High blood pressureAll ages20.2%15.2%
Diabetes17+ yrs9.9%7.9%
Asthma6+ yrs9.1%6.6%
Chronic kidney disease18+ yrs6.5%4.6%
Coronary heart diseaseAll ages4.6%3.0%
CancerAll ages4.4%3.8%
Atrial fibrillationAll ages3.1%2.2%
Stroke and TIAAll ages3.0%1.9%
COPDAll ages2.7%1.9%
Osteoporosis50+ yrs2.7%1.2%
Heart failureAll ages2.0%1.1%
Serious mental illnessAll ages1.1%1.0%
Peripheral arterial diseaseAll ages1.0%0.6%
Epilepsy18+ yrs1.0%0.8%
DementiaAll ages0.9%0.8%
Rheumatoid arthritis16+ yrs0.8%0.8%
Palliative careAll ages0.7%0.6%
Learning disabilityAll ages0.6%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2577.6%72.9%
Breast cancer screening (women aged 53 to 70)2024/2575.6%72.2%
Cervical screening (women aged 25 to 49)2023/2476.7%67.5%
Cervical screening (women aged 50 to 64)2023/2479.1%74.9%

48% of the practice's patients live in the TS21 postcode district, followed by TS29 (31%), TS22 (10%) and TS27 (6%). 84% live in County Durham, the council area the practice is in.

Postcode districtRegistered patientsShare
TS218,31048%
TS295,30231%
TS221,66910%
TS279786%
DL177494%

Skerne Medical Group, Harbinson House, Front Street, Sedgefield, Stockton On Tees, TS21 3BN. Phone: 01740 620300. Website: www.doctorsnhs.co.uk.

How do patients rate Skerne Medical Group?

In the 2026 GP Patient Survey, 71% of patients described their overall experience of Skerne Medical Group as good, against 77% across England. 52% found it easy to get through by phone.

How many patients are registered at Skerne Medical Group?

17,211 patients were registered in September 2026, up 1.4% on a year earlier.

What is Skerne Medical Group's CQC rating?

Good overall, published in April 2018.

How many GPs does Skerne Medical Group have?

9.8 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,749 patients per GP against 2,171 across England.

Are appointments at Skerne Medical Group face to face?

83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Skerne Medical Group's phone number?

01740 620300.

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Cite this page

<a href="https://localgps.co.uk/stockton-on-tees/skerne-medical-group">https://localgps.co.uk/stockton-on-tees/skerne-medical-group</a>