Bishop's Close Medical Practice, Spennymoor: patient reviews and CQC rating
Bishop's Close Medical Practice is a GP practice in Spennymoor with 8,625 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 4.7 full-time-equivalent qualified GPs, or 1,854 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bishop's Close Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 45%, against 58% across England. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
71% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (83%). 116 patients answered the survey (response rate 31%).
| Survey question | Bishop's Close Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 71% | 62% | 57% |
| Easy to contact via the website | 45% | 59% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 80% | 72% | 69% |
| Listened to well | 79% | 89% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
CQC's overall rating for Bishop's Close Medical Practice is Good, published in February 2019. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,625 patients were registered at Bishop's Close Medical Practice in September 2026, almost the same as a year earlier.
25% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 1,854 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.0 nurses and 4.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 5.6 |
| August 2024 | 4.4 | 5.5 |
| August 2025 | 4.4 | 5.3 |
| August 2026 | 4.7 | 6.6 |
From June 2026 to August 2026 the practice recorded 4,197 appointments a month, or 487 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 30% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Bishop's Close Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 487 | 550 | 510 |
| Face to face | 80% | 68% | 63% |
| Same day as booked | 30% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.8% against 1.2%), palliative or supportive care needs (1.2% against 0.6%) and heart failure (2.2% against 1.1%). The practice's patients live in areas with an average deprivation score of 26.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.0 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.7% | 15.2% |
| Depression | 18+ yrs | 16.0% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Coronary heart disease | All ages | 5.2% | 3.0% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 5.0% | 3.8% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% |
| Heart failure | All ages | 2.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.5% | 0.8% |
| Palliative care | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Learning disability | All ages | 1.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.4% | 74.9% |
Bishop's Close Medical Practice, Spennymoor Health Centre, Bishop's Close, Spennymoor, DL16 6ED. Phone: 01388 811455. Website: www.drwoodandpartners.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St. Andrew's Medical Practice | 0.1 km | 83% |
| Ferryhill & Chilton Medical Practice | 2.9 km | 57% |
| West Cornforth Medical Practice | 4.9 km | 72% |
| The Medical Group | 5.7 km | 85% |
| Bowburn Medical Centre | 6.1 km | 79% |
- Ferryhill & Chilton Medical Practice (57% overall experience good)
- Skerne Medical Group (71% overall experience good)
- St. Andrew's Medical Practice (83% overall experience good)
- West Cornforth Medical Practice (72% overall experience good)
How do patients rate Bishop's Close Medical Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Bishop's Close Medical Practice as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Bishop's Close Medical Practice?
8,625 patients were registered in September 2026, up 0.0% on a year earlier.
What is Bishop's Close Medical Practice's CQC rating?
Good overall, published in February 2019.
How many GPs does Bishop's Close Medical Practice have?
4.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,854 patients per GP against 2,171 across England.
Are appointments at Bishop's Close Medical Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bishop's Close Medical Practice's phone number?
01388 811455.