St. Andrew's Medical Practice, Spennymoor: patient reviews and CQC rating
St. Andrew's Medical Practice is a GP practice in Spennymoor with 16,021 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in October 2020. It has 6.8 full-time-equivalent qualified GPs, or 2,358 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St. Andrew's Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 84%, above the England figure of 69%. Its result closest to England is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
66% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (80%). 125 patients answered the survey (response rate 32%).
| Survey question | St. Andrew's Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 83% | 80% | 77% |
| Easy to contact by phone | 66% | 62% | 57% |
| Easy to contact via the website | 58% | 59% | 58% |
| Easy to contact via the NHS App | 63% | 58% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 84% | 72% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for St. Andrew's Medical Practice is Good, published in October 2020. All 5 key questions are rated Good. It held the same rating in the report before (June 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,021 patients were registered at St. Andrew's Medical Practice in September 2026, up 1.4% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 2,358 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 4.5 nurses and 16.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 9.3 |
| August 2024 | 6.1 | 8.0 |
| August 2025 | 6.7 | 10.6 |
| August 2026 | 6.8 | 11.1 |
From June 2026 to August 2026 the practice recorded 11,220 appointments a month, or 700 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 37% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | St. Andrew's Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 700 | 550 | 510 |
| Face to face | 68% | 68% | 63% |
| Same day as booked | 37% | 42% | 45% |
| More than 28 days after booking | 15% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), heart failure (1.8% against 1.1%) and COPD (2.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 25.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.0% | 14.3% |
| High blood pressure | All ages | 17.7% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Cancer | All ages | 3.5% | 3.8% |
| COPD | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Palliative care | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
St. Andrew's Medical Practice, Sensier House, St. Andrews Lane, Spennymoor, DL16 6QA. Phone: 01388 817777. Website: www.standrewsmedicalpracticespennymoor.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bishop's Close Medical Practice | 0.1 km | 82% |
| Ferryhill & Chilton Medical Practice | 2.9 km | 57% |
| West Cornforth Medical Practice | 4.9 km | 72% |
| The Medical Group | 5.8 km | 85% |
| Bowburn Medical Centre | 6.1 km | 79% |
- Bishop's Close Medical Practice (82% overall experience good)
- Ferryhill & Chilton Medical Practice (57% overall experience good)
- Skerne Medical Group (71% overall experience good)
- West Cornforth Medical Practice (72% overall experience good)
How do patients rate St. Andrew's Medical Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of St. Andrew's Medical Practice as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at St. Andrew's Medical Practice?
16,021 patients were registered in September 2026, up 1.4% on a year earlier.
What is St. Andrew's Medical Practice's CQC rating?
Good overall, published in October 2020.
How many GPs does St. Andrew's Medical Practice have?
6.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,358 patients per GP against 2,171 across England.
Are appointments at St. Andrew's Medical Practice face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St. Andrew's Medical Practice's phone number?
01388 817777.