Coxhoe Medical Practice, Durham: patient reviews and CQC rating
Coxhoe Medical Practice is a GP practice in Durham with 7,642 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 4.7 full-time-equivalent qualified GPs, or 1,613 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Coxhoe Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 80%, above the England figure of 69%. Its weakest is the share who said their needs were met at their last appointment: 89%, against 90% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 9th of the 15 practices in Durham with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (90%). 99 patients answered the survey (response rate 28%).
| Survey question | Coxhoe Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 66% | 62% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 62% | 58% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 80% | 72% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 184 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Coxhoe Medical Practice is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,642 patients were registered at Coxhoe Medical Practice in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 1,613 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.6 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 4.8 |
| August 2024 | 4.7 | 4.7 |
| August 2025 | 4.8 | 4.8 |
| August 2026 | 4.7 | 4.7 |
From June 2026 to August 2026 the practice recorded 4,652 appointments a month, or 609 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 45% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Coxhoe Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 609 | 550 | 510 |
| Face to face | 61% | 68% | 63% |
| Same day as booked | 45% | 42% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (21.0% against 14.3%). It has a lower share for osteoporosis (0.4% against 1.2%) and chronic kidney disease (3.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 21.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.0% | 14.3% |
| High blood pressure | All ages | 16.5% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.2% | 74.9% |
Coxhoe Medical Practice, 1 Lansdowne Road, Coxhoe, Durham, DH6 4DH. Phone: 0191 377 0340. Website: www.coxhoemedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| West Cornforth Medical Practice | 1.7 km | 72% |
| Bowburn Medical Centre | 2.8 km | 79% |
| Ferryhill & Chilton Medical Practice | 4.4 km | 57% |
| St. Andrew's Medical Practice | 6.3 km | 83% |
| Bishop's Close Medical Practice | 6.3 km | 82% |
- Belmont & Sherburn Medical Group (81% overall experience good)
- Bowburn Medical Centre (79% overall experience good)
- Cheveley Park Medical Centre (91% overall experience good)
- West Rainton Surgery (89% overall experience good)
How do patients rate Coxhoe Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Coxhoe Medical Practice as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Coxhoe Medical Practice?
7,642 patients were registered in September 2026, down 0.3% on a year earlier.
What is Coxhoe Medical Practice's CQC rating?
Good overall, published in July 2022.
How many GPs does Coxhoe Medical Practice have?
4.7 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,613 patients per GP against 2,171 across England.
Are appointments at Coxhoe Medical Practice face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Coxhoe Medical Practice's phone number?
0191 377 0340.