Belmont & Sherburn Medical Group, Durham: patient reviews and CQC rating

What patients say about Belmont & Sherburn Medical Group

Its best result against England is the share who said they were treated with care and concern: 99%, above the England figure of 86%. Its result closest to England is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.

On overall experience it is 8th of the 15 practices in Durham with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (76%). 88 patients answered the survey (response rate 26%).

In the Friends and Family Test for July 2026, 91% of 376 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Belmont & Sherburn Medical Group is Good, published in September 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2018).

6,361 patients were registered at Belmont & Sherburn Medical Group in September 2026, up 0.8% on a year earlier (England: down 1.1%).

24% of its patients are aged 65 or over, against 19% across England. With 0.8 full-time-equivalent qualified GPs, there are 8,155 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.2 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 4,594 appointments a month, or 722 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 40% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).

25% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (0.8% against 0.6%), coronary heart disease (4.3% against 3.0%) and stroke or TIA (2.6% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%) and chronic kidney disease (3.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 21.5 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.0 years for women and 79.3 for men (England: 83.0 and 79.1).

59% of the practice's patients live in the DH6 postcode district, followed by DH1 (36%) and DH4 (2%). 99% live in County Durham, the council area the practice is in.

Belmont & Sherburn Medical Group, Grey Avenue, Sherburn, Durham, DH6 1JE. Phone: 0191372048. Website: www.intrahealth.co.uk/surgeries/belmont-surgery.