Cheveley Park Medical Centre, Durham: patient reviews and CQC rating
Cheveley Park Medical Centre is a GP practice in Durham with 5,163 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). It has 1.6 full-time-equivalent qualified GPs, or 3,227 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cheveley Park Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 4th of the 15 practices in Durham with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (94%). 94 patients answered the survey (response rate 34%).
| Survey question | Cheveley Park Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 91% | 80% | 77% |
| Easy to contact by phone | 70% | 62% | 57% |
| Easy to contact via the website | 72% | 59% | 58% |
| Easy to contact via the NHS App | 80% | 58% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 88% | 76% | 73% |
| Wait for appointment about right | 70% | 72% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 253 responses rated the practice good or very good (England: 92%).
5,163 patients were registered at Cheveley Park Medical Centre in September 2026, up 1.2% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,227 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 0.6 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 4.0 |
| August 2024 | 2.4 | 5.2 |
| August 2025 | 2.4 | 5.6 |
| August 2026 | 1.6 | 4.6 |
From June 2026 to August 2026 the practice recorded 3,056 appointments a month, or 592 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 42% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Cheveley Park Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 592 | 550 | 510 |
| Face to face | 66% | 68% | 63% |
| Same day as booked | 42% | 42% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.4% against 3.8%), atrial fibrillation (3.2% against 2.2%) and stroke or TIA (2.6% against 1.9%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 13.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.7% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.0% | 74.9% |
Cheveley Park Medical Centre, The Links, Durham, DH1 2UW. Phone: 0191 386 4285. Website: www.cheveleyparkmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Belmont & Sherburn Medical Group | 0.2 km | 81% |
| Claypath and University Medical Group | 2.8 km | 74% |
| West Rainton Surgery | 3.1 km | 89% |
| Chastleton Medical Group | 4.1 km | 84% |
| Bowburn Medical Centre | 5.5 km | 79% |
- Belmont & Sherburn Medical Group (81% overall experience good)
- Bowburn Medical Centre (79% overall experience good)
- Coxhoe Medical Practice (80% overall experience good)
- West Rainton Surgery (89% overall experience good)
How do patients rate Cheveley Park Medical Centre?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Cheveley Park Medical Centre as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at Cheveley Park Medical Centre?
5,163 patients were registered in September 2026, up 1.2% on a year earlier.
How many GPs does Cheveley Park Medical Centre have?
1.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,227 patients per GP against 2,171 across England.
Are appointments at Cheveley Park Medical Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cheveley Park Medical Centre's phone number?
0191 386 4285.