Tisbury Surgery, Salisbury: patient reviews and CQC rating
Tisbury Surgery is a GP practice in Salisbury with 4,331 registered patients (September 2026). In the 2026 GP Patient Survey, 99% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 3.5 full-time-equivalent qualified GPs, or 1,245 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Tisbury Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 97%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 11 practices in Salisbury with 50 or more responses. 97% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (97%). 115 patients answered the survey (response rate 44%).
| Survey question | Tisbury Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 99% | 81% | 77% |
| Easy to contact by phone | 97% | 62% | 57% |
| Easy to contact via the website | 67% | 59% | 58% |
| Easy to contact via the NHS App | 76% | 56% | 54% |
| Reception team helpful | 99% | 88% | 85% |
| Last contact good | 97% | 76% | 73% |
| Wait for appointment about right | 92% | 71% | 69% |
| Listened to well | 99% | 90% | 87% |
| Treated with care and concern | 99% | 89% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 98% | 92% | 90% |
In the Friends and Family Test for July 2026, 97% of 70 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Tisbury Surgery is Good, published in May 2016. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
4,331 patients were registered at Tisbury Surgery in September 2026, up 1.5% on a year earlier (England: down 1.1%).
34% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,245 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 2.9 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 4.5 |
| August 2024 | 2.9 | 3.7 |
| August 2025 | 3.0 | 4.9 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 2,714 appointments a month, or 627 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 34% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Tisbury Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 627 | 556 | 510 |
| Face to face | 70% | 64% | 63% |
| Same day as booked | 34% | 40% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.2% against 1.2%), dementia (2.1% against 0.8%) and stroke or TIA (4.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 17.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.0 years for women and 82.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.1% | 15.2% |
| Depression | 18+ yrs | 15.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.6% | 4.6% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Cancer | All ages | 8.1% | 3.8% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Coronary heart disease | All ages | 5.3% | 3.0% |
| Atrial fibrillation | All ages | 4.7% | 2.2% |
| Stroke and TIA | All ages | 4.5% | 1.9% |
| COPD | All ages | 3.6% | 1.9% |
| Osteoporosis | 50+ yrs | 3.2% | 1.2% |
| Heart failure | All ages | 2.2% | 1.1% |
| Dementia | All ages | 2.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Palliative care | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.8% | 74.9% |
Tisbury Surgery, The Surgery, Park Road, Tisbury, Salisbury, SP3 6LF. Phone: 01747 870204. Website: www.tisburysurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hindon Surgery | 4.9 km | 97% |
| Mere Surgery | 13.3 km | 100% |
| Gillingham Medical Practice | 13.8 km | 76% |
| The Orchard Partnership, The Old Orchard Surgery | 15.0 km | 93% |
| The Silton Surgery | 16.6 km | 96% |
- Dr Helen Osborn (89% overall experience good)
- Hindon Surgery (97% overall experience good)
- Mere Surgery (100% overall experience good)
- The Orchard Partnership, The Old Orchard Surgery (93% overall experience good)
- The Silton Surgery (96% overall experience good)
How do patients rate Tisbury Surgery?
In the 2026 GP Patient Survey, 99% of patients described their overall experience of Tisbury Surgery as good, above the England figure of 77%. 97% found it easy to get through by phone.
How many patients are registered at Tisbury Surgery?
4,331 patients were registered in September 2026, up 1.5% on a year earlier.
What is Tisbury Surgery's CQC rating?
Good overall, published in May 2016.
How many GPs does Tisbury Surgery have?
3.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,245 patients per GP against 2,171 across England.
Are appointments at Tisbury Surgery face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Tisbury Surgery's phone number?
01747 870204.