Three Chequers Medical Practice, Salisbury: patient reviews and CQC rating
Three Chequers Medical Practice is a GP practice in Salisbury with 23,555 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2018. It has 11.7 full-time-equivalent qualified GPs, or 2,014 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Three Chequers Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 79%, above the England figure of 69%. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 10th of the 11 practices in Salisbury with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (64%). 105 patients answered the survey (response rate 40%).
| Survey question | Three Chequers Medical Practice | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 72% | 81% | 77% |
| Easy to contact by phone | 42% | 62% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 40% | 56% | 54% |
| Reception team helpful | 83% | 88% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 85% | 90% | 87% |
| Treated with care and concern | 83% | 89% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
In the Friends and Family Test for July 2026, 93% of 165 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Three Chequers Medical Practice is Outstanding, published in June 2018. 3 key questions are rated differently: Safe Good, Caring Good and Responsive Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Outstanding |
23,555 patients were registered at Three Chequers Medical Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 11.7 full-time-equivalent qualified GPs, there are 2,014 patients per GP, close to the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 6.7 nurses and 10.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 13.2 | 15.1 |
| August 2024 | 13.1 | 16.9 |
| August 2025 | 13.0 | 17.1 |
| August 2026 | 11.7 | 16.0 |
From June 2026 to August 2026 the practice recorded 15,625 appointments a month, or 663 per 1,000 registered patients (England: 510). 33% were face to face (England: 63%). 34% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Three Chequers Medical Practice | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 663 | 556 | 510 |
| Face to face | 33% | 64% | 63% |
| Same day as booked | 34% | 40% | 45% |
| More than 28 days after booking | 9% | 7% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.4% against 1.2%), dementia (1.4% against 0.8%) and stroke or TIA (3.2% against 1.9%). It has a lower share for depression (11.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 11.4% | 14.3% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Osteoporosis | 50+ yrs | 3.4% | 1.2% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Dementia | All ages | 1.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Three Chequers Medical Practice, 72 Endless Street, Salisbury, SP1 3UH. Phone: 01722 336441. Website: www.3chequers.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sarum Health Group | 0.2 km | 84% |
| Harcourt Medical Centre | 0.7 km | 74% |
| Salisbury Medical Practice | 1.0 km | 81% |
| The Orchard Partnership, The Old Orchard Surgery | 5.0 km | 93% |
| Downton Surgery | 9.8 km | 68% |
- Downton Surgery (68% overall experience good)
- Whiteparish Surgery (87% overall experience good)
How do patients rate Three Chequers Medical Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Three Chequers Medical Practice as good, against 77% across England. 42% found it easy to get through by phone.
How many patients are registered at Three Chequers Medical Practice?
23,555 patients were registered in September 2026, down 0.7% on a year earlier.
What is Three Chequers Medical Practice's CQC rating?
Outstanding overall, published in June 2018.
How many GPs does Three Chequers Medical Practice have?
11.7 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 2,014 patients per GP against 2,171 across England.
Are appointments at Three Chequers Medical Practice face to face?
33% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Three Chequers Medical Practice's phone number?
01722 336441.