Whiteparish Surgery, Salisbury: patient reviews and CQC rating
Whiteparish Surgery is a GP practice in Salisbury with 7,868 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 4.4 full-time-equivalent qualified GPs, or 1,799 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Whiteparish Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 5th of the 11 practices in Salisbury with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (87%). 115 patients answered the survey (response rate 43%).
| Survey question | Whiteparish Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 87% | 81% | 77% |
| Easy to contact by phone | 75% | 62% | 57% |
| Easy to contact via the website | 66% | 59% | 58% |
| Easy to contact via the NHS App | 71% | 56% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 94% | 89% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 95% | 92% | 90% |
In the Friends and Family Test for July 2026, 95% of 128 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Whiteparish Surgery is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,868 patients were registered at Whiteparish Surgery in September 2026, up 0.8% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 1,799 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 3.2 nurses and 3.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 4.8 |
| August 2024 | 3.9 | 4.8 |
| August 2025 | 4.4 | 4.4 |
| August 2026 | 4.4 | 5.4 |
From June 2026 to August 2026 the practice recorded 5,874 appointments a month, or 747 per 1,000 registered patients (England: 510). 36% were face to face (England: 63%). 62% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Whiteparish Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 747 | 556 | 510 |
| Face to face | 36% | 64% | 63% |
| Same day as booked | 62% | 40% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.8% against 0.8%), stroke or TIA (3.3% against 1.9%) and atrial fibrillation (3.5% against 2.2%). It has a lower share for depression (4.4% against 14.3%), a learning disability (0.3% against 0.6%) and epilepsy (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 10.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.5 years for women and 82.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Asthma | 6+ yrs | 9.8% | 6.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Depression | 18+ yrs | 4.4% | 14.3% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 3.3% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Dementia | All ages | 1.8% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 87.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Whiteparish Surgery, Common Road, Whiteparish, Salisbury, SP5 2SU. Phone: 01794 884269.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Downton Surgery | 6.8 km | 68% |
| Abbeywell Surgery | 10.7 km | 51% |
| Dr Sarah Johnson and Partners | 11.2 km | 91% |
| Three Chequers Medical Practice | 12.2 km | 72% |
| Harcourt Medical Centre | 12.3 km | 74% |
- Downton Surgery (68% overall experience good)
- Three Chequers Medical Practice (72% overall experience good)
How do patients rate Whiteparish Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Whiteparish Surgery as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Whiteparish Surgery?
7,868 patients were registered in September 2026, up 0.8% on a year earlier.
What is Whiteparish Surgery's CQC rating?
Good overall, published in January 2018.
How many GPs does Whiteparish Surgery have?
4.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,799 patients per GP against 2,171 across England.
Are appointments at Whiteparish Surgery face to face?
36% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Whiteparish Surgery's phone number?
01794 884269.