Dr Sarah Johnson and Partners, Romsey: patient reviews and CQC rating
Dr Sarah Johnson and Partners is a GP practice in Romsey with 16,067 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in September 2023. It has 6.4 full-time-equivalent qualified GPs, or 2,507 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Sarah Johnson and Partners
Its best result against England is the share who described their overall experience of the practice as good: 91%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
65% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (88%). 113 patients answered the survey (response rate 40%).
| Survey question | Dr Sarah Johnson and Partners | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 91% | 74% | 77% |
| Easy to contact by phone | 65% | 52% | 57% |
| Easy to contact via the website | 52% | 55% | 58% |
| Easy to contact via the NHS App | 60% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 84% | 70% | 73% |
| Wait for appointment about right | 69% | 65% | 69% |
| Listened to well | 100% | 87% | 87% |
| Treated with care and concern | 99% | 86% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for Dr Sarah Johnson and Partners is Good, published in September 2023. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,067 patients were registered at Dr Sarah Johnson and Partners in September 2026, almost the same as a year earlier.
29% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 2,507 patients per GP, more than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 1.1 nurses and 4.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.1 | 9.0 |
| August 2024 | 7.1 | 9.0 |
| August 2025 | 7.1 | 8.8 |
| August 2026 | 6.4 | 8.1 |
From June 2026 to August 2026 the practice recorded 5,990 appointments a month, or 373 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 25% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Sarah Johnson and Partners | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 373 | 526 | 510 |
| Face to face | 68% | 58% | 63% |
| Same day as booked | 25% | 43% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.6% against 2.2%), stroke or TIA (2.7% against 1.9%) and dementia (1.0% against 0.8%). It has a lower share for depression (5.4% against 14.3%), palliative or supportive care needs (0.3% against 0.6%) and osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 9.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 82.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Depression | 18+ yrs | 5.4% | 14.3% |
| Cancer | All ages | 3.6% | 3.8% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 87.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
Dr Sarah Johnson and Partners, Alma Road, Romsey, SO51 8ED. Phone: 01794 513422. Website: www.almaroad.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Abbeywell Surgery | 0.6 km | 51% |
| North Baddesley Surgery | 4.4 km | 82% |
| Dr Barnfield & Partners | 6.4 km | 78% |
| Aldermoor Surgery | 7.2 km | 81% |
| Park and St Francis Surgery | 7.6 km | 85% |
- Abbeywell Surgery (51% overall experience good)
- North Baddesley Surgery (82% overall experience good)
- St Andrew's Surgery (88% overall experience good)
How do patients rate Dr Sarah Johnson and Partners?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Dr Sarah Johnson and Partners as good, above the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Dr Sarah Johnson and Partners?
16,067 patients were registered in September 2026, down 0.0% on a year earlier.
What is Dr Sarah Johnson and Partners's CQC rating?
Good overall, published in September 2023.
How many GPs does Dr Sarah Johnson and Partners have?
6.4 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,507 patients per GP against 2,171 across England.
Are appointments at Dr Sarah Johnson and Partners face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Sarah Johnson and Partners's phone number?
01794 513422.