Salisbury Medical Practice, Salisbury: patient reviews and CQC rating
Salisbury Medical Practice is a GP practice in Salisbury with 24,560 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in January 2023. It has 12.4 full-time-equivalent qualified GPs, or 1,975 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Salisbury Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 75%, above the England figure of 58%. Its weakest is the share who said the healthcare professional was good at listening to them: 84%, against 87% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 7th of the 11 practices in Salisbury with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (86%). 128 patients answered the survey (response rate 37%).
| Survey question | Salisbury Medical Practice | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 81% | 81% | 77% |
| Easy to contact by phone | 62% | 62% | 57% |
| Easy to contact via the website | 75% | 59% | 58% |
| Easy to contact via the NHS App | 65% | 56% | 54% |
| Reception team helpful | 85% | 88% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 84% | 90% | 87% |
| Treated with care and concern | 88% | 89% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
CQC's overall rating for Salisbury Medical Practice is Good, published in January 2023. All 5 key questions are rated Good. It held the same rating in the report before (January 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,560 patients were registered at Salisbury Medical Practice in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 12.4 full-time-equivalent qualified GPs, there are 1,975 patients per GP, close to the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 4.5 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.9 | 14.5 |
| August 2024 | 12.2 | 14.3 |
| August 2025 | 12.4 | 15.6 |
| August 2026 | 12.4 | 16.7 |
From June 2026 to August 2026 the practice recorded 13,307 appointments a month, or 542 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 36% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Salisbury Medical Practice | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 542 | 556 | 510 |
| Face to face | 51% | 64% | 63% |
| Same day as booked | 36% | 40% | 45% |
| More than 28 days after booking | 5% | 7% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.0% against 0.8%), serious mental illness (1.2% against 1.0%) and asthma (7.9% against 6.6%). It has a lower share for osteoporosis (0.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 16.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.3% | 14.3% |
| High blood pressure | All ages | 14.1% | 15.2% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.2% | 74.9% |
Salisbury Medical Practice, Fountain Way, Salisbury, SP2 7FD. Phone: 01722 333403. Website: www.salisburymedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Harcourt Medical Centre | 0.8 km | 74% |
| Sarum Health Group | 0.8 km | 84% |
| Three Chequers Medical Practice | 1.0 km | 72% |
| The Orchard Partnership, The Old Orchard Surgery | 4.0 km | 93% |
| Downton Surgery | 10.2 km | 68% |
- Harcourt Medical Centre (74% overall experience good)
How do patients rate Salisbury Medical Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Salisbury Medical Practice as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at Salisbury Medical Practice?
24,560 patients were registered in September 2026, down 0.1% on a year earlier.
What is Salisbury Medical Practice's CQC rating?
Good overall, published in January 2023.
How many GPs does Salisbury Medical Practice have?
12.4 full-time-equivalent qualified GPs (21 qualified GPs by headcount), which is 1,975 patients per GP against 2,171 across England.
Are appointments at Salisbury Medical Practice face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Salisbury Medical Practice's phone number?
01722 333403.