Rye Medical Centre, Rye: patient reviews and CQC rating
Rye Medical Centre is a GP practice in Rye with 7,307 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 4.0 full-time-equivalent qualified GPs, or 1,847 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rye Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its result closest to England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 3 practices in Rye with 50 or more responses. 87% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (93%). 124 patients answered the survey (response rate 40%).
| Survey question | Rye Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 88% | 78% | 77% |
| Easy to contact by phone | 87% | 55% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 78% | 54% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 72% | 70% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for Rye Medical Centre is Good, published in March 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,307 patients were registered at Rye Medical Centre in September 2026, up 1.1% on a year earlier (England: down 1.1%).
37% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 1,847 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 2.2 nurses and 5.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 4.6 |
| August 2024 | 4.0 | 5.0 |
| August 2025 | 4.0 | 4.0 |
| August 2026 | 4.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 3,824 appointments a month, or 523 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 35% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Rye Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 523 | 521 | 510 |
| Face to face | 88% | 58% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (5.1% against 2.2%), cancer (8.0% against 3.8%) and chronic kidney disease (8.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 28.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.4 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 24.8% | 15.2% |
| Depression | 18+ yrs | 17.7% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.5% | 4.6% |
| Cancer | All ages | 8.0% | 3.8% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Atrial fibrillation | All ages | 5.1% | 2.2% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.4% | 74.9% |
Rye Medical Centre, Kiln Drive, Rye Foreign, Rye, TN31 7SQ. Phone: 01797 223333. Website: www.ryemedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ferry Road Health Centre | 1.2 km | 87% |
| Drs Parnell, Albardiaz, James and Dale | 9.2 km | 99% |
| The Ivy Court Surgery | 12.1 km | 82% |
| Woodchurch Surgery | 12.9 km | 98% |
| Harold Road Surgery | 13.0 km | 63% |
- Drs Parnell, Albardiaz, James and Dale (99% overall experience good)
- Fairfield Surgery (88% overall experience good)
- Ferry Road Health Centre (87% overall experience good)
- Martins Oak Surgery (93% overall experience good)
- Oldwood Surgery (98% overall experience good)
- Sedlescombe Surgery (81% overall experience good)
How do patients rate Rye Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Rye Medical Centre as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at Rye Medical Centre?
7,307 patients were registered in September 2026, up 1.1% on a year earlier.
What is Rye Medical Centre's CQC rating?
Good overall, published in March 2017.
How many GPs does Rye Medical Centre have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,847 patients per GP against 2,171 across England.
Are appointments at Rye Medical Centre face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rye Medical Centre's phone number?
01797 223333.