Redbank Group Practice, Radcliffe: patient reviews and CQC rating
Redbank Group Practice is a GP practice in Radcliffe with 9,006 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 1.5 full-time-equivalent qualified GPs, or 6,031 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Redbank Group Practice
Its best result against England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 28%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
28% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (59%). 100 patients answered the survey (response rate 25%).
| Survey question | Redbank Group Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 67% | 79% | 77% |
| Easy to contact by phone | 28% | 63% | 57% |
| Easy to contact via the website | 37% | 61% | 58% |
| Easy to contact via the NHS App | 32% | 58% | 54% |
| Reception team helpful | 74% | 86% | 85% |
| Last contact good | 54% | 76% | 73% |
| Wait for appointment about right | 72% | 71% | 69% |
| Listened to well | 78% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Redbank Group Practice is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,006 patients were registered at Redbank Group Practice in September 2026, down 2.5% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 6,031 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 6.1 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 0.9 | 0.9 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 3,485 appointments a month, or 387 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 41% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
21% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Redbank Group Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 387 | 445 | 510 |
| Face to face | 64% | 66% | 63% |
| Same day as booked | 41% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.7% against 0.8%), peripheral arterial disease (0.9% against 0.6%) and chronic kidney disease (7.7% against 4.6%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 27.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.7 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.6% | 14.3% |
| High blood pressure | All ages | 19.0% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 2.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.7% | 0.8% |
| Dementia | All ages | 1.7% | 0.8% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
Redbank Group Practice, Sun Suite 2nd Floor Radcliffe Primary Care Centre, 69 Church Street West,, Radcliffe, M26 3XA. Phone: 0161 724 2040. Website: www.redbankgp.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Radcliffe Medical Practice | 0.0 km | 88% |
| Monarch Medical Centre | 0.6 km | 64% |
| The Elms Medical Centre | 2.0 km | 71% |
| The Uplands Medical Practice | 2.2 km | 72% |
| Springview Medical Centre | 3.0 km | 78% |
- Garden City Medical Centre (92% overall experience good)
- Mile Lane Surgery (73% overall experience good)
- Peel GPs (80% overall experience good)
- Ribblesdale Medical Practice (70% overall experience good)
- Tower Family Healthcare (67% overall experience good)
- Woodbank Surgery (60% overall experience good)
How do patients rate Redbank Group Practice?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Redbank Group Practice as good, below the England figure of 77%. 28% found it easy to get through by phone.
How many patients are registered at Redbank Group Practice?
9,006 patients were registered in September 2026, down 2.5% on a year earlier.
What is Redbank Group Practice's CQC rating?
Good overall, published in June 2016.
How many GPs does Redbank Group Practice have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 6,031 patients per GP against 2,171 across England.
Are appointments at Redbank Group Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Redbank Group Practice's phone number?
0161 724 2040.