Peel GPs, Bury: patient reviews and CQC rating
Peel GPs is a GP practice in Bury with 9,688 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 6.3 full-time-equivalent qualified GPs, or 1,535 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Peel GPs
Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 14 practices in Bury with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (73%). 97 patients answered the survey (response rate 20%).
| Survey question | Peel GPs | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 60% | 63% | 57% |
| Easy to contact via the website | 56% | 61% | 58% |
| Easy to contact via the NHS App | 76% | 58% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 53% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 408 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Peel GPs is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,688 patients were registered at Peel GPs in September 2026, down 2.6% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 1,535 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.4 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 6.1 |
| August 2024 | 5.9 | 6.9 |
| August 2025 | 5.9 | 7.4 |
| August 2026 | 6.3 | 7.2 |
From June 2026 to August 2026 the practice recorded 4,331 appointments a month, or 447 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 31% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Peel GPs | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 447 | 445 | 510 |
| Face to face | 49% | 66% | 63% |
| Same day as booked | 31% | 44% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%), epilepsy (1.2% against 0.8%) and depression (17.2% against 14.3%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 32.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.2% | 14.3% |
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| COPD | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.3% | 74.9% |
Peel GPs, Townside Primary Care Centre, Knowsley Place, 1 Knowsley Place, Knowsley Street, Bury, BL9 0SN. Phone: 0161 762 1515. Website: www.peelgps.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Townside Surgery - Dr Cooke | 0.0 km | 72% |
| Ribblesdale Medical Practice | 0.0 km | 70% |
| Knowsley Medical Centre | 0.2 km | 79% |
| Rock Healthcare Limited | 0.9 km | 55% |
| Dr Afzal Hussain | 1.2 km | 76% |
- Garden City Medical Centre (92% overall experience good)
- Mile Lane Surgery (73% overall experience good)
- Redbank Group Practice (67% overall experience good)
- Ribblesdale Medical Practice (70% overall experience good)
- Tower Family Healthcare (67% overall experience good)
- Woodbank Surgery (60% overall experience good)
How do patients rate Peel GPs?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Peel GPs as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Peel GPs?
9,688 patients were registered in September 2026, down 2.6% on a year earlier.
What is Peel GPs's CQC rating?
Good overall, published in December 2017.
How many GPs does Peel GPs have?
6.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,535 patients per GP against 2,171 across England.
Are appointments at Peel GPs face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Peel GPs's phone number?
0161 762 1515.