Ribblesdale Medical Practice, Bury: patient reviews and CQC rating
Ribblesdale Medical Practice is a GP practice in Bury with 7,337 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 2.5 full-time-equivalent qualified GPs, or 2,896 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ribblesdale Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 60%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 37%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 10th of the 14 practices in Bury with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 14 points lower than in 2025 (84%). 99 patients answered the survey (response rate 27%).
| Survey question | Ribblesdale Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 70% | 79% | 77% |
| Easy to contact by phone | 60% | 63% | 57% |
| Easy to contact via the website | 37% | 61% | 58% |
| Easy to contact via the NHS App | 54% | 58% | 54% |
| Reception team helpful | 76% | 86% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 54% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 79% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 232 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ribblesdale Medical Practice is Good, published in March 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,337 patients were registered at Ribblesdale Medical Practice in September 2026, down 1.6% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,896 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.4 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 4.3 |
| August 2024 | 3.2 | 4.3 |
| August 2025 | 2.5 | 3.4 |
| August 2026 | 2.5 | 4.2 |
From June 2026 to August 2026 the practice recorded 3,347 appointments a month, or 456 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 41% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Ribblesdale Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 456 | 445 | 510 |
| Face to face | 49% | 66% | 63% |
| Same day as booked | 41% | 44% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (19.4% against 14.3%), stroke or TIA (2.5% against 1.9%) and coronary heart disease (3.9% against 3.0%). The practice's patients live in areas with an average deprivation score of 28.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.5 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.4% | 14.3% |
| High blood pressure | All ages | 17.4% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.7% | 74.9% |
Ribblesdale Medical Practice, Townside Primary Care Centre, Knowsley Place, 1 Knowsley Place, Knowsley Street, Bury, BL9 0SN. Phone: 0161 762 1650. Website: www.ribblesdalemc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Townside Surgery - Dr Cooke | 0.0 km | 72% |
| Peel GPs | 0.0 km | 80% |
| Knowsley Medical Centre | 0.2 km | 79% |
| Rock Healthcare Limited | 0.9 km | 55% |
| Dr Afzal Hussain | 1.2 km | 76% |
- Garden City Medical Centre (92% overall experience good)
- Mile Lane Surgery (73% overall experience good)
- Peel GPs (80% overall experience good)
- Redbank Group Practice (67% overall experience good)
- Tower Family Healthcare (67% overall experience good)
- Woodbank Surgery (60% overall experience good)
How do patients rate Ribblesdale Medical Practice?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Ribblesdale Medical Practice as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Ribblesdale Medical Practice?
7,337 patients were registered in September 2026, down 1.6% on a year earlier.
What is Ribblesdale Medical Practice's CQC rating?
Good overall, published in March 2018.
How many GPs does Ribblesdale Medical Practice have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,896 patients per GP against 2,171 across England.
Are appointments at Ribblesdale Medical Practice face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ribblesdale Medical Practice's phone number?
0161 762 1650.