Garden City Medical Centre, Bury: patient reviews and CQC rating
Garden City Medical Centre is a GP practice in Bury with 5,505 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). It has 0.8 full-time-equivalent qualified GPs, or 6,881 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Garden City Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 53%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 1st of the 14 practices in Bury with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (93%). 102 patients answered the survey (response rate 32%).
| Survey question | Garden City Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 76% | 63% | 57% |
| Easy to contact via the website | 53% | 61% | 58% |
| Easy to contact via the NHS App | 54% | 58% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 81% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 180 responses rated the practice good or very good (England: 92%).
5,505 patients were registered at Garden City Medical Centre in September 2026, up 2.3% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 0.8 full-time-equivalent qualified GPs, there are 6,881 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.5 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.3 | 1.3 |
| August 2026 | 0.8 | 0.8 |
From June 2026 to August 2026 the practice recorded 2,491 appointments a month, or 453 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 38% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Garden City Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 453 | 445 | 510 |
| Face to face | 59% | 66% | 63% |
| Same day as booked | 38% | 44% | 45% |
| More than 28 days after booking | 10% | 5% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.8% against 3.8%), atrial fibrillation (3.1% against 2.2%) and high blood pressure (19.1% against 15.2%). It has a lower share for serious mental illness (0.5% against 1.0%) and diabetes (6.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 13.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% |
| Depression | 18+ yrs | 17.8% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Cancer | All ages | 6.8% | 3.8% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 86.0% | 74.9% |
Garden City Medical Centre, 1a Garden City, Ramsbottom, Bury, BL0 9TN. Phone: 01204 884710. Website: www.ssphealth.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Tower Family Healthcare | 1.8 km | 67% |
| Ramsbottom Medical Practice | 2.3 km | 65% |
| Woodbank Surgery | 3.1 km | 60% |
| Dr Afzal Hussain | 4.3 km | 76% |
| Mile Lane Surgery | 4.6 km | 73% |
- Mile Lane Surgery (73% overall experience good)
- Peel GPs (80% overall experience good)
- Redbank Group Practice (67% overall experience good)
- Ribblesdale Medical Practice (70% overall experience good)
- Tower Family Healthcare (67% overall experience good)
- Woodbank Surgery (60% overall experience good)
How do patients rate Garden City Medical Centre?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Garden City Medical Centre as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Garden City Medical Centre?
5,505 patients were registered in September 2026, up 2.3% on a year earlier.
How many GPs does Garden City Medical Centre have?
0.8 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 6,881 patients per GP against 2,171 across England.
Are appointments at Garden City Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Garden City Medical Centre's phone number?
01204 884710.