The Uplands Medical Practice, Manchester: patient reviews and CQC rating
The Uplands Medical Practice is a GP practice in Manchester with 7,748 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Requires Improvement overall, in a report published in December 2022. It has 2.6 full-time-equivalent qualified GPs, or 2,965 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Uplands Medical Practice
Its best result against England is the share who said they were treated with care and concern: 86%, against 86% across England. Its weakest is the share who described their last contact with the practice as good: 60%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 115th of the 149 practices in Manchester with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (73%). 108 patients answered the survey (response rate 19%).
| Survey question | The Uplands Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 72% | 79% | 77% |
| Easy to contact by phone | 53% | 63% | 57% |
| Easy to contact via the website | 50% | 61% | 58% |
| Easy to contact via the NHS App | 46% | 58% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 60% | 76% | 73% |
| Wait for appointment about right | 62% | 71% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 72 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Uplands Medical Practice is Requires Improvement, published in December 2022. One key question is rated differently: Safe Good. It held the same rating in the report before (October 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
7,748 patients were registered at The Uplands Medical Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,965 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 3.6 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 2.6 | 2.6 |
From June 2026 to August 2026 the practice recorded 2,181 appointments a month, or 282 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 39% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Uplands Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 282 | 445 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 39% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), chronic kidney disease (3.1% against 4.6%) and stroke or TIA (1.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 22.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.7% | 14.3% |
| High blood pressure | All ages | 12.4% | 15.2% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| COPD | All ages | 1.6% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
The Uplands Medical Practice, Bury New Road, Whitefield, Manchester, M45 8GH. Phone: 0161 766 8221.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Elms Medical Centre | 0.5 km | 71% |
| Dr Laurence Howard Sherman | 1.8 km | 77% |
| Fairfax Group Practice | 1.8 km | 73% |
| Longfield Medical Practice | 1.8 km | 67% |
| BARDOC - The Birches Medical Centre | 2.0 km | 90% |
- Blackford House Medical Centre (79% overall experience good)
- The Elms Medical Centre (71% overall experience good)
- Unsworth Medical Centre (83% overall experience good)
How do patients rate The Uplands Medical Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of The Uplands Medical Practice as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at The Uplands Medical Practice?
7,748 patients were registered in September 2026, down 1.4% on a year earlier.
What is The Uplands Medical Practice's CQC rating?
Requires Improvement overall, published in December 2022.
How many GPs does The Uplands Medical Practice have?
2.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,965 patients per GP against 2,171 across England.
Are appointments at The Uplands Medical Practice face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Uplands Medical Practice's phone number?
0161 766 8221.