Springview Medical Centre, Bolton: patient reviews and CQC rating
Springview Medical Centre is a GP practice in Bolton with 5,316 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2021. It has 1.7 full-time-equivalent qualified GPs, or 3,044 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Springview Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 24%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 27th of the 48 practices in Bolton with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (72%). 102 patients answered the survey (response rate 20%).
| Survey question | Springview Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 78% | 79% | 77% |
| Easy to contact by phone | 54% | 63% | 57% |
| Easy to contact via the website | 24% | 61% | 58% |
| Easy to contact via the NHS App | 38% | 58% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 71% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 79% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 85% of 48 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Springview Medical Centre is Good, published in October 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (December 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,316 patients were registered at Springview Medical Centre in September 2026, up 3.8% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 3,044 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.1 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 0.4 | 0.4 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 2,186 appointments a month, or 411 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 30% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Springview Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 411 | 445 | 510 |
| Face to face | 71% | 66% | 63% |
| Same day as booked | 30% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.5% against 1.9%) and diabetes (9.6% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 25.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 16.3% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.5% | 74.9% |
Springview Medical Centre, Mytham Road, Little Lever, Bolton, BL3 1HQ. Phone: 01942 510468. Website: www.ssphealth.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Little Lever Health Centre 2 | 0.2 km | 74% |
| Dr Hallikeri and Partners, Little Lever Health Centre 1 | 0.2 km | 85% |
| Kearsley Medical Centre | 2.1 km | 78% |
| Fig Tree Medical Practice | 2.5 km | 72% |
| Dr Chidananda Barua | 2.5 km | 89% |
- Dr Hallikeri and Partners, Little Lever Health Centre 1 (85% overall experience good)
- Little Lever Health Centre 2 (74% overall experience good)
- The Alastair Ross Medical Practice (67% overall experience good)
- The Dunstan Partnership (83% overall experience good)
- Tonge Fold Health Centre (88% overall experience good)
How do patients rate Springview Medical Centre?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Springview Medical Centre as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Springview Medical Centre?
5,316 patients were registered in September 2026, up 3.8% on a year earlier.
What is Springview Medical Centre's CQC rating?
Good overall, published in October 2021.
How many GPs does Springview Medical Centre have?
1.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,044 patients per GP against 2,171 across England.
Are appointments at Springview Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Springview Medical Centre's phone number?
01942 510468.