Glebe Surgery, Pulborough: patient reviews and CQC rating
Glebe Surgery is a GP practice in Pulborough with 13,200 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2023. It has 6.9 full-time-equivalent qualified GPs, or 1,921 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Glebe Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice through its website: 61%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
75% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (81%). 118 patients answered the survey (response rate 41%).
| Survey question | Glebe Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 92% | 78% | 77% |
| Easy to contact by phone | 75% | 55% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 54% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 87% | 73% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 98% | 88% | 87% |
| Treated with care and concern | 99% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Glebe Surgery is Good, published in October 2023. All 5 key questions are rated Good. Its previous overall rating was Inadequate (January 2023).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,200 patients were registered at Glebe Surgery in September 2026, almost the same as a year earlier.
34% of its patients are aged 65 or over, against 19% across England. With 6.9 full-time-equivalent qualified GPs, there are 1,921 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.9 nurses and 6.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 6.9 |
| August 2024 | 6.9 | 6.9 |
| August 2025 | 6.9 | 6.9 |
| August 2026 | 6.9 | 6.9 |
From June 2026 to August 2026 the practice recorded 6,684 appointments a month, or 506 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 26% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Glebe Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 506 | 521 | 510 |
| Face to face | 89% | 58% | 63% |
| Same day as booked | 26% | 45% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.4% against 2.2%), cancer (6.4% against 3.8%) and chronic kidney disease (7.1% against 4.6%). It has a lower share for osteoporosis (0.7% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.9 years for women and 82.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.8% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 6.4% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 4.4% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
99% of the practice's patients live in the RH20 postcode district. 99% live in Horsham, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| RH20 | 13,055 | 99% |
Glebe Surgery, The Glebe, Storrington, Pulborough, RH20 4FR. Phone: 01903 742942.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pulborough Medical Group | 5.9 km | 89% |
| The Lime Tree Surgery | 8.9 km | 73% |
| Steyning Medical Practice | 9.5 km | 86% |
| Arundel Surgery | 10.5 km | 89% |
| St Lawrence Surgery | 11.5 km | 91% |
- Billingshurst Surgery (81% overall experience good)
- Henfield Medical Centre (77% overall experience good)
- Steyning Medical Practice (86% overall experience good)
How do patients rate Glebe Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Glebe Surgery as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Glebe Surgery?
13,200 patients were registered in September 2026, down 0.3% on a year earlier.
What is Glebe Surgery's CQC rating?
Good overall, published in October 2023.
How many GPs does Glebe Surgery have?
6.9 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,921 patients per GP against 2,171 across England.
Are appointments at Glebe Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Glebe Surgery's phone number?
01903 742942.