St Lawrence Surgery, Worthing: patient reviews and CQC rating

St Lawrence Surgery is a GP practice in Worthing with 16,606 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Outstanding overall, in a report published in December 2022. It has 7.1 full-time-equivalent qualified GPs, or 2,351 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about St Lawrence Surgery

Its best result against England is the share who described their overall experience of the practice as good: 91%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice using the NHS App: 40%, against 54% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.

On overall experience it is 3rd of the 9 practices in Worthing with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (82%). 126 patients answered the survey (response rate 34%).

Survey questionSt Lawrence SurgerySurrey and SussexEngland
Overall experience good91%78%77%
Easy to contact by phone58%55%57%
Easy to contact via the website59%59%58%
Easy to contact via the NHS App40%54%54%
Reception team helpful93%86%85%
Last contact good81%73%73%
Wait for appointment about right79%70%69%
Listened to well92%88%87%
Treated with care and concern91%88%86%
Confidence and trust in the clinician95%94%93%
Needs met93%91%90%

In the Friends and Family Test for July 2026, 96% of 383 responses rated the practice good or very good (England: 92%).

CQC's overall rating for St Lawrence Surgery is Outstanding, published in December 2022. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good. It held the same rating in the report before (October 2016).

Key questionRating
SafeGood
Well-ledOutstanding
CaringGood
ResponsiveOutstanding
EffectiveGood

16,606 patients were registered at St Lawrence Surgery in September 2026, almost the same as a year earlier.

22% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 2,351 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.7 nurses and 9.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20236.110.4
August 20247.610.6
August 20257.17.9
August 20267.19.8

From June 2026 to August 2026 the practice recorded 8,817 appointments a month, or 531 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 39% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).

52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureSt Lawrence SurgerySurrey and SussexEngland
Appointments per 1,000 patients a month531521510
Face to face52%58%63%
Same day as booked39%45%45%
More than 28 days after booking8%6%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.8% against 1.2%), palliative or supportive care needs (1.0% against 0.6%) and cancer (5.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.5 years for women and 80.6 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs20.6%14.3%
High blood pressureAll ages18.1%15.2%
Asthma6+ yrs8.2%6.6%
Diabetes17+ yrs8.0%7.9%
CancerAll ages5.5%3.8%
Chronic kidney disease18+ yrs5.5%4.6%
Coronary heart diseaseAll ages3.2%3.0%
Atrial fibrillationAll ages2.8%2.2%
Osteoporosis50+ yrs2.8%1.2%
Stroke and TIAAll ages2.2%1.9%
COPDAll ages1.6%1.9%
Heart failureAll ages1.3%1.1%
Serious mental illnessAll ages1.2%1.0%
DementiaAll ages1.1%0.8%
Palliative careAll ages1.0%0.6%
Rheumatoid arthritis16+ yrs1.0%0.8%
Epilepsy18+ yrs0.7%0.8%
Peripheral arterial diseaseAll ages0.6%0.6%
Learning disabilityAll ages0.5%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2577.0%72.9%
Breast cancer screening (women aged 53 to 70)2024/2583.4%72.2%
Cervical screening (women aged 25 to 49)2023/2475.7%67.5%
Cervical screening (women aged 50 to 64)2023/2476.9%74.9%

50% of the practice's patients live in the BN13 postcode district, followed by BN14 (44%), BN11 (2%) and BN12 (2%). 100% live in Worthing, the council area the practice is in.

Postcode districtRegistered patientsShare
BN138,36250%
BN147,28544%
BN113482%
BN122792%
BN992441%

St Lawrence Surgery, The St Lawrence Surgery, 79 St Lawrence Avenue, Worthing, BN14 7JL. Phone: 01903 222900. Website: www.stlawrencesurgery.com.

Nearby practiceDistanceOverall experience good
Broadwater Medical Centre1.2 km68%
Victoria Road Surgery1.2 km87%
Cornerways Surgery1.4 km97%
Strand Medical1.6 km78%
Worthing Medical Group1.7 km83%

How do patients rate St Lawrence Surgery?

In the 2026 GP Patient Survey, 91% of patients described their overall experience of St Lawrence Surgery as good, above the England figure of 77%. 58% found it easy to get through by phone.

How many patients are registered at St Lawrence Surgery?

16,606 patients were registered in September 2026, down 0.1% on a year earlier.

What is St Lawrence Surgery's CQC rating?

Outstanding overall, published in December 2022.

How many GPs does St Lawrence Surgery have?

7.1 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,351 patients per GP against 2,171 across England.

Are appointments at St Lawrence Surgery face to face?

52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is St Lawrence Surgery's phone number?

01903 222900.

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<a href="https://localgps.co.uk/worthing/st-lawrence-surgery">https://localgps.co.uk/worthing/st-lawrence-surgery</a>