Steyning Medical Practice, Steyning: patient reviews and CQC rating
Steyning Medical Practice is a GP practice in Steyning with 11,633 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 6.0 full-time-equivalent qualified GPs, or 1,927 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Steyning Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 49%, against 54% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
76% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (81%). 104 patients answered the survey (response rate 35%).
| Survey question | Steyning Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 86% | 78% | 77% |
| Easy to contact by phone | 76% | 55% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 49% | 54% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 85% | 73% | 73% |
| Wait for appointment about right | 90% | 70% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Steyning Medical Practice is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,633 patients were registered at Steyning Medical Practice in September 2026, down 1.0% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,927 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 2.6 nurses and 5.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 6.5 |
| August 2024 | 6.1 | 6.1 |
| August 2025 | 6.0 | 6.0 |
| August 2026 | 6.0 | 6.0 |
From June 2026 to August 2026 the practice recorded 7,077 appointments a month, or 608 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 49% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Steyning Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 608 | 521 | 510 |
| Face to face | 53% | 58% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.5% against 3.8%), atrial fibrillation (3.6% against 2.2%) and osteoporosis (1.7% against 1.2%). It has a lower share for a learning disability (0.3% against 0.6%) and depression (10.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 10.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.9 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.4% | 15.2% |
| Depression | 18+ yrs | 10.8% | 14.3% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Cancer | All ages | 6.5% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| COPD | All ages | 1.6% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Steyning Medical Practice, Steyning Health Centre, Tanyard Lane, Steyning, BN44 3RJ. Phone: 01903 497227. Website: www.steyninghealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Henfield Medical Centre | 6.3 km | 77% |
| The Lime Tree Surgery | 6.6 km | 73% |
| Ball Tree Surgery | 6.6 km | 83% |
| The Orchard Surgery | 7.0 km | 71% |
| New Pond Row Surgery | 7.3 km | 47% |
- Billingshurst Surgery (81% overall experience good)
- Glebe Surgery (92% overall experience good)
- Henfield Medical Centre (77% overall experience good)
How do patients rate Steyning Medical Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Steyning Medical Practice as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Steyning Medical Practice?
11,633 patients were registered in September 2026, down 1.0% on a year earlier.
What is Steyning Medical Practice's CQC rating?
Good overall, published in August 2017.
How many GPs does Steyning Medical Practice have?
6.0 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,927 patients per GP against 2,171 across England.
Are appointments at Steyning Medical Practice face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Steyning Medical Practice's phone number?
01903 497227.