Lakeside Healthcare at Oundle, Peterborough: patient reviews and CQC rating
Lakeside Healthcare at Oundle is a GP practice in Peterborough with 10,366 registered patients (September 2026). In the 2026 GP Patient Survey, 58% of its patients described their overall experience as good, below the England figure of 77% (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 5.6 full-time-equivalent qualified GPs, or 1,851 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lakeside Healthcare at Oundle
Its best result against England is the share who said the wait for their last appointment was about right: 73%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 24%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 16th of the 23 practices in Peterborough with 50 or more responses. 24% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (58%). 123 patients answered the survey (response rate 37%).
| Survey question | Lakeside Healthcare at Oundle | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 58% | 74% | 77% |
| Easy to contact by phone | 24% | 51% | 57% |
| Easy to contact via the website | 52% | 56% | 58% |
| Easy to contact via the NHS App | 34% | 52% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 58% | 70% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 81% | 90% | 90% |
In the Friends and Family Test for July 2026, 85% of 103 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lakeside Healthcare at Oundle is Good, published in February 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,366 patients were registered at Lakeside Healthcare at Oundle in September 2026, down 1.0% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 1,851 patients per GP, fewer than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 4.1 nurses and 5.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 6.1 |
| August 2024 | 5.6 | 7.7 |
| August 2025 | 5.6 | 7.3 |
| August 2026 | 5.6 | 10.5 |
From June 2026 to August 2026 the practice recorded 11,314 appointments a month, or 1,091 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 48% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Lakeside Healthcare at Oundle | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,091 | 531 | 510 |
| Face to face | 37% | 59% | 63% |
| Same day as booked | 48% | 46% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 9% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%), atrial fibrillation (3.4% against 2.2%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for a learning disability (0.3% against 0.6%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 9.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Dementia | All ages | 1.3% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.9% | 74.9% |
Lakeside Healthcare at Oundle, Glapthorn Road, Oundle, Peterborough, PE8 4JA. Phone: 01832 273408.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Cotterell and Partners | 10.5 km | 75% |
| The Meadows Surgery | 10.6 km | 75% |
| Wansford & Kings Cliffe Practice | 10.9 km | 75% |
| Ailsworth Medical Centre | 13.0 km | 71% |
| The Willow Tree Surgery | 13.2 km | 46% |
- Lakeside Healthcare Corby (61% overall experience good)
- Lakeside Healthcare at Headlands (63% overall experience good)
How do patients rate Lakeside Healthcare at Oundle?
In the 2026 GP Patient Survey, 58% of patients described their overall experience of Lakeside Healthcare at Oundle as good, below the England figure of 77%. 24% found it easy to get through by phone.
How many patients are registered at Lakeside Healthcare at Oundle?
10,366 patients were registered in September 2026, down 1.0% on a year earlier.
What is Lakeside Healthcare at Oundle's CQC rating?
Good overall, published in February 2019.
How many GPs does Lakeside Healthcare at Oundle have?
5.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,851 patients per GP against 2,171 across England.
Are appointments at Lakeside Healthcare at Oundle face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lakeside Healthcare at Oundle's phone number?
01832 273408.