Lakeside Healthcare Corby, Corby: patient reviews and CQC rating

Lakeside Healthcare Corby is a GP practice in Corby with 45,982 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2019. It has 22.3 full-time-equivalent qualified GPs, or 2,064 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Lakeside Healthcare Corby

Its result closest to England is the share who said they were treated with care and concern: 86%, against 86% across England. Its weakest is the share who found it easy to get through to the practice by phone: 30%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.

On overall experience it is 3rd of the 3 practices in Corby with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (54%). 106 patients answered the survey (response rate 23%).

Survey questionLakeside Healthcare CorbyNorthamptonshireEngland
Overall experience good61%74%77%
Easy to contact by phone30%51%57%
Easy to contact via the website50%56%58%
Easy to contact via the NHS App43%52%54%
Reception team helpful81%83%85%
Last contact good57%70%73%
Wait for appointment about right61%71%69%
Listened to well82%85%87%
Treated with care and concern86%85%86%
Confidence and trust in the clinician85%91%93%
Needs met88%90%90%

In the Friends and Family Test for July 2026, 92% of 806 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Lakeside Healthcare Corby is Good, published in July 2019. One key question is rated differently: Responsive Requires Improvement. Its previous overall rating was Requires Improvement (February 2019).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveRequires Improvement
EffectiveGood

45,982 patients were registered at Lakeside Healthcare Corby in September 2026, down 1.1% on a year earlier (England: down 1.1%).

16% of its patients are aged 65 or over, against 19% across England. With 22.3 full-time-equivalent qualified GPs, there are 2,064 patients per GP, close to the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 25.2 nurses and 15.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 202317.330.7
August 202419.833.7
August 202519.934.9
August 202622.333.3

From June 2026 to August 2026 the practice recorded 34,958 appointments a month, or 760 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 53% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).

36% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureLakeside Healthcare CorbyNorthamptonshireEngland
Appointments per 1,000 patients a month760531510
Face to face41%59%63%
Same day as booked53%46%45%
More than 28 days after booking4%5%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for COPD (3.4% against 1.9%), peripheral arterial disease (0.8% against 0.6%) and heart failure (1.3% against 1.1%). It has a lower share for palliative or supportive care needs (0.4% against 0.6%), serious mental illness (0.8% against 1.0%) and asthma (5.2% against 6.6%). The practice's patients live in areas with an average deprivation score of 23.3 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 80.7 years for women and 76.9 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs14.9%14.3%
High blood pressureAll ages14.5%15.2%
Diabetes17+ yrs7.7%7.9%
Asthma6+ yrs5.2%6.6%
Chronic kidney disease18+ yrs4.5%4.6%
CancerAll ages3.8%3.8%
COPDAll ages3.4%1.9%
Coronary heart diseaseAll ages3.3%3.0%
Atrial fibrillationAll ages2.0%2.2%
Stroke and TIAAll ages1.9%1.9%
Heart failureAll ages1.3%1.1%
Osteoporosis50+ yrs1.0%1.2%
Rheumatoid arthritis16+ yrs0.9%0.8%
Peripheral arterial diseaseAll ages0.8%0.6%
DementiaAll ages0.8%0.8%
Serious mental illnessAll ages0.8%1.0%
Epilepsy18+ yrs0.8%0.8%
Learning disabilityAll ages0.5%0.6%
Palliative careAll ages0.4%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2566.9%72.9%
Breast cancer screening (women aged 53 to 70)2024/2563.7%72.2%
Cervical screening (women aged 25 to 49)2023/2464.3%67.5%
Cervical screening (women aged 50 to 64)2023/2469.1%74.9%

50% of the practice's patients live in the NN17 postcode district, followed by NN18 (40%), NN14 (6%) and LE16 (3%). 99% live in North Northamptonshire, the council area the practice is in.

Postcode districtRegistered patientsShare
NN1723,16050%
NN1818,27440%
NN142,7656%
LE161,3863%

Lakeside Healthcare Corby, The Lakeside Surgery, Corby, NN17 2UR. Phone: 01536 204154. Website: www.thelakesidesurgery.co.uk.

Nearby practiceDistanceOverall experience good
Aspiro Healthcare1.3 km77%
Great Oakley Medical Centre2.8 km82%
Dr Leszek Piechowski and Partners10.1 km81%
Dr Sansome and Partners10.3 km85%
Eskdaill Medical10.3 km86%

How do patients rate Lakeside Healthcare Corby?

In the 2026 GP Patient Survey, 61% of patients described their overall experience of Lakeside Healthcare Corby as good, below the England figure of 77%. 30% found it easy to get through by phone.

How many patients are registered at Lakeside Healthcare Corby?

45,982 patients were registered in September 2026, down 1.1% on a year earlier.

What is Lakeside Healthcare Corby's CQC rating?

Good overall, published in July 2019.

How many GPs does Lakeside Healthcare Corby have?

22.3 full-time-equivalent qualified GPs (27 qualified GPs by headcount), which is 2,064 patients per GP against 2,171 across England.

Are appointments at Lakeside Healthcare Corby face to face?

41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Lakeside Healthcare Corby's phone number?

01536 204154.

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Cite this page

<a href="https://localgps.co.uk/corby/lakeside-healthcare-corby">https://localgps.co.uk/corby/lakeside-healthcare-corby</a>