The Meadows Surgery, Kettering: patient reviews and CQC rating

The Meadows Surgery is a GP practice in Kettering with 6,508 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in April 2018.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about The Meadows Surgery

Its best result against England is the share who said the wait for their last appointment was about right: 73%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 27%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.

On overall experience it is 7th of the 9 practices in Kettering with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (71%). 94 patients answered the survey (response rate 29%).

Survey questionThe Meadows SurgeryNorthamptonshireEngland
Overall experience good75%74%77%
Easy to contact by phone60%51%57%
Easy to contact via the website40%56%58%
Easy to contact via the NHS App27%52%54%
Reception team helpful86%83%85%
Last contact good70%70%73%
Wait for appointment about right73%71%69%
Listened to well86%85%87%
Treated with care and concern86%85%86%
Confidence and trust in the clinician90%91%93%
Needs met88%90%90%

In the Friends and Family Test for July 2026, 89% of 136 responses rated the practice good or very good (England: 92%).

CQC's overall rating for The Meadows Surgery is Good, published in April 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2017).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

6,508 patients were registered at The Meadows Surgery in September 2026, up 4.5% on a year earlier (England: down 1.1%).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.71.7
August 20240.70.7

From June 2026 to August 2026 the practice recorded 4,203 appointments a month, or 646 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 43% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).

23% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureThe Meadows SurgeryNorthamptonshireEngland
Appointments per 1,000 patients a month646531510
Face to face86%59%63%
Same day as booked43%46%45%
More than 28 days after booking12%5%5%
Did not attend3%4%4%

Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 12.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.0 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages16.9%15.2%
Depression18+ yrs14.1%14.3%
Diabetes17+ yrs6.8%7.9%
Asthma6+ yrs6.7%6.6%
Chronic kidney disease18+ yrs5.5%4.6%
CancerAll ages4.4%3.8%
Coronary heart diseaseAll ages3.4%3.0%
Atrial fibrillationAll ages2.4%2.2%
Stroke and TIAAll ages2.0%1.9%
COPDAll ages1.9%1.9%
Heart failureAll ages1.3%1.1%
Serious mental illnessAll ages0.9%1.0%
Epilepsy18+ yrs0.9%0.8%
Rheumatoid arthritis16+ yrs0.9%0.8%
Osteoporosis50+ yrs0.8%1.2%
Peripheral arterial diseaseAll ages0.6%0.6%
DementiaAll ages0.4%0.8%
Learning disabilityAll ages0.4%0.6%
Palliative careAll ages0.2%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2575.1%72.9%
Breast cancer screening (women aged 53 to 70)2024/2581.4%72.2%
Cervical screening (women aged 25 to 49)2023/2481.3%67.5%
Cervical screening (women aged 50 to 64)2023/2480.0%74.9%

71% of the practice's patients live in the NN14 postcode district, followed by NN9 (13%), NN16 (10%) and PE8 (4%). 99% live in North Northamptonshire, the council area the practice is in.

Postcode districtRegistered patientsShare
NN144,58771%
NN985913%
NN1667810%
PE82774%

How do patients rate The Meadows Surgery?

In the 2026 GP Patient Survey, 75% of patients described their overall experience of The Meadows Surgery as good, against 77% across England. 60% found it easy to get through by phone.

How many patients are registered at The Meadows Surgery?

6,508 patients were registered in September 2026, up 4.5% on a year earlier.

What is The Meadows Surgery's CQC rating?

Good overall, published in April 2018.

Are appointments at The Meadows Surgery face to face?

86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is The Meadows Surgery's phone number?

01832 734444.

Related Posts

Cite this page

<a href="https://localgps.co.uk/kettering/the-meadows-surgery">https://localgps.co.uk/kettering/the-meadows-surgery</a>