West Central Manchester PCN: primary care network practices and patient survey
West Central Manchester PCN is a primary care network of 6 GP practices with 64,786 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,162 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in West Central Manchester PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Princess Road Surgery to 93% at The Wilbraham Surgery, with a median of 81% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. The Alexandra Practice has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Wilbraham Surgery | 4,500 | 93% | 69% | Good | 1,563 |
| The Alexandra Practice | 6,223 | 92% | 81% | Good | 1,160 |
| Ashville Surgery | 13,381 | 85% | 70% | Good | 2,788 |
| The Range Medical Centre | 14,869 | 76% | 61% | Good | 3,456 |
| Chorlton Family Practice | 21,700 | 73% | 43% | Good | 2,325 |
| Princess Road Surgery | 4,113 | 70% | 59% | Good | 1,254 |
Results for the network as a whole, from 569 responses, against Greater Manchester and England.
| Survey question | West Central Manchester PCN | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 79% | 79% | 77% |
| Easy to contact by phone | 59% | 63% | 57% |
| Easy to contact via the website | 69% | 61% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 75% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
There are 2,162 registered patients per full-time-equivalent qualified GP in West Central Manchester PCN, close to England's 2,171 and Greater Manchester's 2,055. Practices recorded 401 appointments a month per 1,000 patients (England: 510), 57% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.6% over the year (England: shrank 1.1%).
| Measure | West Central Manchester PCN | Greater Manchester | England |
|---|---|---|---|
| Patients per qualified GP | 2,162 | 2,055 | 2,171 |
| Appointments per 1,000 patients a month | 401 | 445 | 510 |
| Face-to-face appointments | 57% | 66% | 63% |
| Same day as booked | 51% | 44% | 45% |
| Did not attend | 7% | 6% | 4% |
| Patients aged 65 or over | 11% | 16% | 19% |
Relative to England, the register furthest above England's rate at practices in West Central Manchester PCN is serious mental illness (1.4% against 1.0%), and the furthest below is atrial fibrillation (1.1% against 2.2%).
| Condition register | Age group | West Central Manchester PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.9% | 14.3% | 8,779 |
| High blood pressure | All ages | 10.7% | 15.2% | 6,841 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 4,248 |
| Diabetes | 17+ yrs | 6.3% | 7.9% | 3,318 |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% | 1,481 |
| Cancer | All ages | 2.6% | 3.8% | 1,689 |
| Coronary heart disease | All ages | 2.1% | 3.0% | 1,337 |
| Serious mental illness | All ages | 1.4% | 1.0% | 916 |
| COPD | All ages | 1.3% | 1.9% | 831 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 741 |
| Atrial fibrillation | All ages | 1.1% | 2.2% | 702 |
| Learning disability | All ages | 0.8% | 0.6% | 524 |
| Palliative care | All ages | 0.8% | 0.6% | 482 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 342 |
| Heart failure | All ages | 0.7% | 1.1% | 415 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 105 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 278 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 294 |
| Dementia | All ages | 0.4% | 0.8% | 286 |
- Ardwick and Longsight PCN (10 practices)
- Better Health McR PCN (2 practices)
- Cheetham Hill & Crumpsall PCN (6 practices)
- City Centre & Ancoats PCN (3 practices)
- Clayton Beswick & Openshaw PCN (7 practices)
- Didsbury Chorlton Park & Burnage PCN (4 practices)
- Gorton and Levenshulme PCN (7 practices)
- H-Blackley Harpurhey & Charlestown PCN (9 practices)
- Hulme & City Centre South PCN (3 practices)
- Miles Platting Newton Heath & Moston PCN (7 practices)
- Northenden & Brooklands (Wythenshawe) PCN (5 practices)
- Withington & Fallowfield PCN (6 practices)
Which practices are in West Central Manchester PCN?
Ashville Surgery, Chorlton Family Practice, Princess Road Surgery, The Alexandra Practice, The Range Medical Centre and The Wilbraham Surgery.
How do patients rate West Central Manchester PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does West Central Manchester PCN cover?
64,786 registered patients across 6 practices in September 2026.
How many patients per GP does West Central Manchester PCN have?
2,162 per full-time-equivalent qualified GP, against 2,171 across England.