Ashville Surgery, Manchester: patient reviews and CQC rating
Ashville Surgery is a GP practice in Manchester with 13,381 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 4.8 full-time-equivalent qualified GPs, or 2,788 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ashville Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 87%, above the England figure of 58%. Its result closest to England is the share who said they were treated with care and concern: 87%, against 86% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 44th of the 149 practices in Manchester with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (81%). 108 patients answered the survey (response rate 20%).
| Survey question | Ashville Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 85% | 79% | 77% |
| Easy to contact by phone | 70% | 63% | 57% |
| Easy to contact via the website | 87% | 61% | 58% |
| Easy to contact via the NHS App | 79% | 58% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 84% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 166 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ashville Surgery is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,381 patients were registered at Ashville Surgery in September 2026, down 1.9% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 2,788 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 8.0 |
| August 2024 | 4.8 | 8.0 |
| August 2025 | 4.8 | 7.8 |
| August 2026 | 4.8 | 8.9 |
From June 2026 to August 2026 the practice recorded 4,444 appointments a month, or 332 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 45% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
5% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Ashville Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 332 | 445 | 510 |
| Face to face | 51% | 66% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), a learning disability (1.3% against 0.6%) and serious mental illness (1.6% against 1.0%). It has a lower share for atrial fibrillation (1.0% against 2.2%), chronic kidney disease (2.0% against 4.6%) and heart failure (0.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 26.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.7% | 14.3% |
| High blood pressure | All ages | 10.0% | 15.2% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Palliative care | All ages | 1.5% | 0.6% |
| Learning disability | All ages | 1.3% | 0.6% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
Ashville Surgery, 171 Upper Chorlton Road, Whalley Range, Manchester, M16 9RT. Phone: 0161 881 4293. Website: www.ashvillesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Range Medical Centre | 0.7 km | 76% |
| The Whitswood Practice | 1.0 km | 86% |
| Limelight Health and Well-being Hub | 1.1 km | 74% |
| The Wilbraham Surgery | 1.2 km | 93% |
| Chorlton Family Practice | 1.2 km | 73% |
- Chorlton Family Practice (73% overall experience good)
- Princess Road Surgery (70% overall experience good)
- The Alexandra Practice (92% overall experience good)
- The Range Medical Centre (76% overall experience good)
- The Wilbraham Surgery (93% overall experience good)
How do patients rate Ashville Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Ashville Surgery as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at Ashville Surgery?
13,381 patients were registered in September 2026, down 1.9% on a year earlier.
What is Ashville Surgery's CQC rating?
Good overall, published in January 2018.
How many GPs does Ashville Surgery have?
4.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,788 patients per GP against 2,171 across England.
Are appointments at Ashville Surgery face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ashville Surgery's phone number?
0161 881 4293.