Limelight Health and Well-being Hub, Manchester: patient reviews and CQC rating
Limelight Health and Well-being Hub is a GP practice in Manchester with 8,605 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 4.4 full-time-equivalent qualified GPs, or 1,974 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Limelight Health and Well-being Hub
Its result closest to England is the share who described their overall experience of the practice as good: 74%, against 77% across England. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 106th of the 149 practices in Manchester with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (71%). 106 patients answered the survey (response rate 12%).
| Survey question | Limelight Health and Well-being Hub | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 49% | 63% | 57% |
| Easy to contact via the website | 52% | 61% | 58% |
| Easy to contact via the NHS App | 40% | 58% | 54% |
| Reception team helpful | 73% | 86% | 85% |
| Last contact good | 69% | 76% | 73% |
| Wait for appointment about right | 53% | 71% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 145 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Limelight Health and Well-being Hub is Good, published in July 2018. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,605 patients were registered at Limelight Health and Well-being Hub in September 2026, down 8.4% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 1,974 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.8 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 4.5 |
| August 2024 | 5.0 | 7.6 |
| August 2025 | 5.7 | 8.3 |
| August 2026 | 4.4 | 8.2 |
From June 2026 to August 2026 the practice recorded 5,059 appointments a month, or 588 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 48% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Limelight Health and Well-being Hub | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 588 | 445 | 510 |
| Face to face | 47% | 66% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.4% against 1.0%), diabetes (10.5% against 7.9%) and chronic kidney disease (5.8% against 4.6%). It has a lower share for osteoporosis (0.5% against 1.2%), atrial fibrillation (1.3% against 2.2%) and cancer (2.6% against 3.8%). The practice's patients live in areas with an average deprivation score of 36.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.1% | 14.3% |
| High blood pressure | All ages | 14.6% | 15.2% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 2.6% | 3.8% |
| Serious mental illness | All ages | 2.4% | 1.0% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.3% | 74.9% |
Limelight Health and Well-being Hub, Limelight, 1-3 St Brides Way, Manchester, M16 9NW. Phone: 0161 226 7777.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cornbrook Medical Practice | 0.8 km | 71% |
| The Whitswood Practice | 0.8 km | 86% |
| The Range Medical Centre | 1.1 km | 76% |
| Ashville Surgery | 1.1 km | 85% |
| The Arch Medical Practice | 1.1 km | 76% |
- Delamere Medical Practice (70% overall experience good)
- Lostock Medical Centre (82% overall experience good)
- North Trafford Group Practice (78% overall experience good)
How do patients rate Limelight Health and Well-being Hub?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Limelight Health and Well-being Hub as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Limelight Health and Well-being Hub?
8,605 patients were registered in September 2026, down 8.4% on a year earlier.
What is Limelight Health and Well-being Hub's CQC rating?
Good overall, published in July 2018.
How many GPs does Limelight Health and Well-being Hub have?
4.4 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,974 patients per GP against 2,171 across England.
Are appointments at Limelight Health and Well-being Hub face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Limelight Health and Well-being Hub's phone number?
0161 226 7777.