North Trafford Group Practice, Manchester: patient reviews and CQC rating
North Trafford Group Practice is a GP practice in Manchester with 15,093 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 7.6 full-time-equivalent qualified GPs, or 1,993 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about North Trafford Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 75%, below the England figure of 86%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 87th of the 149 practices in Manchester with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (72%). 97 patients answered the survey (response rate 14%).
| Survey question | North Trafford Group Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 78% | 79% | 77% |
| Easy to contact by phone | 71% | 63% | 57% |
| Easy to contact via the website | 53% | 61% | 58% |
| Easy to contact via the NHS App | 55% | 58% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 64% | 76% | 73% |
| Wait for appointment about right | 63% | 71% | 69% |
| Listened to well | 80% | 88% | 87% |
| Treated with care and concern | 75% | 87% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 172 responses rated the practice good or very good (England: 92%).
CQC's overall rating for North Trafford Group Practice is Good, published in February 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,093 patients were registered at North Trafford Group Practice in September 2026, down 0.8% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 7.6 full-time-equivalent qualified GPs, there are 1,993 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.7 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 7.8 |
| August 2024 | 5.9 | 9.9 |
| August 2025 | 6.9 | 9.0 |
| August 2026 | 7.6 | 11.8 |
From June 2026 to August 2026 the practice recorded 7,964 appointments a month, or 528 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 32% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | North Trafford Group Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 528 | 445 | 510 |
| Face to face | 50% | 66% | 63% |
| Same day as booked | 32% | 44% | 45% |
| More than 28 days after booking | 0% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%), depression (17.8% against 14.3%) and diabetes (9.8% against 7.9%). It has a lower share for osteoporosis (0.4% against 1.2%), dementia (0.4% against 0.8%) and atrial fibrillation (1.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 26.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.8% | 14.3% |
| High blood pressure | All ages | 14.2% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Cancer | All ages | 2.5% | 3.8% |
| COPD | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.6% | 74.9% |
North Trafford Group Practice, 864 866 Chester Road, Stretford, Manchester, M32 0PA. Phone: 0161 865 5556. Website: www.chesterroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Delamere Medical Practice | 0.6 km | 70% |
| Chorlton Family Practice | 1.7 km | 73% |
| Lostock Medical Centre | 1.9 km | 82% |
| Ashville Surgery | 2.1 km | 85% |
| The Wilbraham Surgery | 2.3 km | 93% |
- Delamere Medical Practice (70% overall experience good)
- Limelight Health and Well-being Hub (74% overall experience good)
- Lostock Medical Centre (82% overall experience good)
How do patients rate North Trafford Group Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of North Trafford Group Practice as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at North Trafford Group Practice?
15,093 patients were registered in September 2026, down 0.8% on a year earlier.
What is North Trafford Group Practice's CQC rating?
Good overall, published in February 2017.
How many GPs does North Trafford Group Practice have?
7.6 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,993 patients per GP against 2,171 across England.
Are appointments at North Trafford Group Practice face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is North Trafford Group Practice's phone number?
0161 865 5556.