The Wilbraham Surgery, Manchester: patient reviews and CQC rating
The Wilbraham Surgery is a GP practice in Manchester with 4,500 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 2.9 full-time-equivalent qualified GPs, or 1,563 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Wilbraham Surgery
Its best result against England is the share who described their overall experience of the practice as good: 93%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 55%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 149 practices in Manchester with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (80%). 88 patients answered the survey (response rate 28%).
| Survey question | The Wilbraham Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 93% | 79% | 77% |
| Easy to contact by phone | 69% | 63% | 57% |
| Easy to contact via the website | 55% | 61% | 58% |
| Easy to contact via the NHS App | 60% | 58% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 39 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Wilbraham Surgery is Good, published in August 2022. All 5 key questions are rated Good. It held the same rating in the report before (June 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,500 patients were registered at The Wilbraham Surgery in September 2026, down 3.4% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 1,563 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.1 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 2.9 | 2.9 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 1,859 appointments a month, or 413 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 43% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Wilbraham Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 413 | 445 | 510 |
| Face to face | 59% | 66% | 63% |
| Same day as booked | 43% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.9% against 0.6%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), heart failure (0.2% against 1.1%) and peripheral arterial disease (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 19.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.2% | 14.3% |
| High blood pressure | All ages | 11.2% | 15.2% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Diabetes | 17+ yrs | 4.5% | 7.9% |
| Cancer | All ages | 3.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Learning disability | All ages | 0.9% | 0.6% |
| COPD | All ages | 0.9% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Heart failure | All ages | 0.2% | 1.1% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
The Wilbraham Surgery, 515 Wilbraham Road, Manchester, M21 0UF. Phone: 0161 881 6120.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Chorlton Family Practice | 0.6 km | 73% |
| The Alexandra Practice | 1.0 km | 92% |
| Ashville Surgery | 1.2 km | 85% |
| Dr Syed Rizvi | 1.2 km | 76% |
| The Range Medical Centre | 1.5 km | 76% |
- Ashville Surgery (85% overall experience good)
- Chorlton Family Practice (73% overall experience good)
- Princess Road Surgery (70% overall experience good)
- The Alexandra Practice (92% overall experience good)
- The Range Medical Centre (76% overall experience good)
How do patients rate The Wilbraham Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of The Wilbraham Surgery as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at The Wilbraham Surgery?
4,500 patients were registered in September 2026, down 3.4% on a year earlier.
What is The Wilbraham Surgery's CQC rating?
Good overall, published in August 2022.
How many GPs does The Wilbraham Surgery have?
2.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,563 patients per GP against 2,171 across England.
Are appointments at The Wilbraham Surgery face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Wilbraham Surgery's phone number?
0161 881 6120.