The Alexandra Practice, Manchester: patient reviews and CQC rating
The Alexandra Practice is a GP practice in Manchester with 6,223 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 5.4 full-time-equivalent qualified GPs, or 1,160 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Alexandra Practice
Its best result against England is the share who found it easy to contact the practice through its website: 85%, above the England figure of 58%. Its result closest to England is the share who found the reception and administrative team helpful: 90%, against 85% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 3rd of the 149 practices in Manchester with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (75%). 92 patients answered the survey (response rate 17%).
| Survey question | The Alexandra Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 81% | 63% | 57% |
| Easy to contact via the website | 85% | 61% | 58% |
| Easy to contact via the NHS App | 61% | 58% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 95% | 76% | 73% |
| Wait for appointment about right | 81% | 71% | 69% |
| Listened to well | 98% | 88% | 87% |
| Treated with care and concern | 98% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 70 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Alexandra Practice is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,223 patients were registered at The Alexandra Practice in September 2026, up 2.3% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 1,160 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.8 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 8.6 |
| August 2024 | 3.5 | 8.4 |
| August 2025 | 4.0 | 7.8 |
| August 2026 | 5.4 | 9.8 |
From June 2026 to August 2026 the practice recorded 2,022 appointments a month, or 325 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 41% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 16% of booked patients did not attend.
| Measure | The Alexandra Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 325 | 445 | 510 |
| Face to face | 71% | 66% | 63% |
| Same day as booked | 41% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 16% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), serious mental illness (1.7% against 1.0%) and asthma (7.9% against 6.6%). It has a lower share for atrial fibrillation (1.3% against 2.2%) and cancer (2.6% against 3.8%). The practice's patients live in areas with an average deprivation score of 29.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.4 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.2% | 14.3% |
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Cancer | All ages | 2.6% | 3.8% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| COPD | All ages | 1.5% | 1.9% |
| Palliative care | All ages | 1.4% | 0.6% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.0% | 74.9% |
The Alexandra Practice, 365 Wilbraham Road, Manchester, M16 8NG. Phone: 0161 860 4400.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Princess Road Surgery | 0.9 km | 70% |
| The Range Medical Centre | 1.0 km | 76% |
| The Wilbraham Surgery | 1.0 km | 93% |
| Ashville Surgery | 1.3 km | 85% |
| The Whitswood Practice | 1.4 km | 86% |
- Ashville Surgery (85% overall experience good)
- Chorlton Family Practice (73% overall experience good)
- Princess Road Surgery (70% overall experience good)
- The Range Medical Centre (76% overall experience good)
- The Wilbraham Surgery (93% overall experience good)
How do patients rate The Alexandra Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of The Alexandra Practice as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at The Alexandra Practice?
6,223 patients were registered in September 2026, up 2.3% on a year earlier.
What is The Alexandra Practice's CQC rating?
Good overall, published in March 2019.
How many GPs does The Alexandra Practice have?
5.4 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,160 patients per GP against 2,171 across England.
Are appointments at The Alexandra Practice face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Alexandra Practice's phone number?
0161 860 4400.