Chorlton Family Practice, Manchester: patient reviews and CQC rating
Chorlton Family Practice is a GP practice in Manchester with 21,700 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 9.3 full-time-equivalent qualified GPs, or 2,325 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chorlton Family Practice
Its best result against England is the share who found it easy to contact the practice through its website: 64%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 43%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 112th of the 149 practices in Manchester with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (70%). 111 patients answered the survey (response rate 21%).
| Survey question | Chorlton Family Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 73% | 79% | 77% |
| Easy to contact by phone | 43% | 63% | 57% |
| Easy to contact via the website | 64% | 61% | 58% |
| Easy to contact via the NHS App | 52% | 58% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 71% | 76% | 73% |
| Wait for appointment about right | 75% | 71% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 61% of 464 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chorlton Family Practice is Good, published in April 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
21,700 patients were registered at Chorlton Family Practice in September 2026, down 2.6% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 9.3 full-time-equivalent qualified GPs, there are 2,325 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 5.6 nurses and 6.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.0 | 13.3 |
| August 2024 | 9.1 | 13.2 |
| August 2025 | 10.9 | 13.9 |
| August 2026 | 9.3 | 13.4 |
From June 2026 to August 2026 the practice recorded 10,636 appointments a month, or 490 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 69% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Chorlton Family Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 490 | 445 | 510 |
| Face to face | 46% | 66% | 63% |
| Same day as booked | 69% | 44% | 45% |
| More than 28 days after booking | 7% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%) and depression (17.8% against 14.3%). It has a lower share for osteoporosis (0.5% against 1.2%), dementia (0.4% against 0.8%) and atrial fibrillation (1.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 20.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.8% | 14.3% |
| High blood pressure | All ages | 11.2% | 15.2% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Cancer | All ages | 3.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.3% | 74.9% |
Chorlton Family Practice, Chorlton Health Centre, 1 Nicolas Road, Chorlton-cum-Hardy, Manchester, M21 9NJ. Phone: 0161 881 4545. Website: www.chorltonfamilypractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Wilbraham Surgery | 0.6 km | 93% |
| Ashville Surgery | 1.2 km | 85% |
| Dr Syed Rizvi | 1.5 km | 76% |
| The Alexandra Practice | 1.6 km | 92% |
| North Trafford Group Practice | 1.7 km | 78% |
- Ashville Surgery (85% overall experience good)
- Princess Road Surgery (70% overall experience good)
- The Alexandra Practice (92% overall experience good)
- The Range Medical Centre (76% overall experience good)
- The Wilbraham Surgery (93% overall experience good)
How do patients rate Chorlton Family Practice?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Chorlton Family Practice as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Chorlton Family Practice?
21,700 patients were registered in September 2026, down 2.6% on a year earlier.
What is Chorlton Family Practice's CQC rating?
Good overall, published in April 2017.
How many GPs does Chorlton Family Practice have?
9.3 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 2,325 patients per GP against 2,171 across England.
Are appointments at Chorlton Family Practice face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chorlton Family Practice's phone number?
0161 881 4545.