Lostock Medical Centre, Manchester: patient reviews and CQC rating
Lostock Medical Centre is a GP practice in Manchester with 8,670 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 2.0 full-time-equivalent qualified GPs, or 4,335 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lostock Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its weakest is the share who found the reception and administrative team helpful: 80%, against 85% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 63rd of the 149 practices in Manchester with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (77%). 138 patients answered the survey (response rate 25%).
| Survey question | Lostock Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 57% | 63% | 57% |
| Easy to contact via the website | 69% | 61% | 58% |
| Easy to contact via the NHS App | 59% | 58% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 90% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 236 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lostock Medical Centre is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,670 patients were registered at Lostock Medical Centre in September 2026, down 0.9% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 4,335 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 4.0 |
| August 2024 | 1.3 | 2.9 |
| August 2025 | 2.0 | 4.6 |
| August 2026 | 2.0 | 3.9 |
From June 2026 to August 2026 the practice recorded 3,010 appointments a month, or 347 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 48% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Lostock Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 347 | 445 | 510 |
| Face to face | 58% | 66% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (23.9% against 14.3%). It has a lower share for osteoporosis (0.4% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 21.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.9% | 14.3% |
| High blood pressure | All ages | 14.3% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| COPD | All ages | 2.1% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.5% | 74.9% |
Lostock Medical Centre, 431 Barton Road, Stretford, Manchester, M32 9PA. Phone: 0161 865 1100.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Delamere Medical Practice | 1.5 km | 70% |
| Primrose Surgery | 1.9 km | 83% |
| North Trafford Group Practice | 1.9 km | 78% |
| Flixton Road Medical Centre | 2.4 km | 81% |
| Davyhulme Medical Centre | 2.6 km | 87% |
- Delamere Medical Practice (70% overall experience good)
- Limelight Health and Well-being Hub (74% overall experience good)
- North Trafford Group Practice (78% overall experience good)
How do patients rate Lostock Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Lostock Medical Centre as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at Lostock Medical Centre?
8,670 patients were registered in September 2026, down 0.9% on a year earlier.
What is Lostock Medical Centre's CQC rating?
Good overall, published in July 2016.
How many GPs does Lostock Medical Centre have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,335 patients per GP against 2,171 across England.
Are appointments at Lostock Medical Centre face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lostock Medical Centre's phone number?
0161 865 1100.