H-Blackley Harpurhey & Charlestown PCN: primary care network practices and patient survey
H-Blackley Harpurhey & Charlestown PCN is a primary care network of 9 GP practices with 49,854 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,642 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 9 practices in H-Blackley Harpurhey & Charlestown PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Charlestown Medical Practice to 87% at Beacon Medical Centre, with a median of 76% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Fernclough Surgery has the highest share finding it easy to get through by phone (84%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Beacon Medical Centre | 4,358 | 87% | 77% | Good | 3,477 |
| Church View Medical Centre | 4,187 | 87% | 69% | Good | – |
| Fernclough Surgery | 1,953 | 85% | 84% | Good | 3,662 |
| Valentine Medical Centre | 10,399 | 84% | 58% | Good | 1,847 |
| Willowbank Surgery | 2,261 | 76% | 76% | Good | 2,826 |
| Dam Head Medical Centre | 2,686 | 76% | 65% | Good | 50,363 |
| Conran Medical Centre | 7,503 | 75% | 81% | Good | 3,179 |
| The Avenue Medical Centre | 11,371 | 72% | 48% | Good | 2,055 |
| Charlestown Medical Practice | 5,136 | 71% | 47% | Good | 4,586 |
Results for the network as a whole, from 886 responses, against Greater Manchester and England.
| Survey question | H-Blackley Harpurhey & Charlestown PCN | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 79% | 79% | 77% |
| Easy to contact by phone | 62% | 63% | 57% |
| Easy to contact via the website | 48% | 61% | 58% |
| Easy to contact via the NHS App | 49% | 58% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 68% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
There are 2,642 registered patients per full-time-equivalent qualified GP in H-Blackley Harpurhey & Charlestown PCN, more than England's 2,171 and Greater Manchester's 2,055. Practices recorded 411 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.7% over the year (England: shrank 1.1%).
| Measure | H-Blackley Harpurhey & Charlestown PCN | Greater Manchester | England |
|---|---|---|---|
| Patients per qualified GP | 2,642 | 2,055 | 2,171 |
| Appointments per 1,000 patients a month | 411 | 445 | 510 |
| Face-to-face appointments | 78% | 66% | 63% |
| Same day as booked | 42% | 44% | 45% |
| Did not attend | 7% | 6% | 4% |
| Patients aged 65 or over | 12% | 16% | 19% |
Relative to England, the register furthest above England's rate at practices in H-Blackley Harpurhey & Charlestown PCN is copd (3.1% against 1.9%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | H-Blackley Harpurhey & Charlestown PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.6% | 14.3% | 6,632 |
| High blood pressure | All ages | 13.9% | 15.2% | 7,103 |
| Diabetes | 17+ yrs | 8.4% | 7.9% | 3,239 |
| Asthma | 6+ yrs | 6.6% | 6.6% | 3,127 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,609 |
| COPD | All ages | 3.1% | 1.9% | 1,573 |
| Cancer | All ages | 2.8% | 3.8% | 1,409 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 1,337 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 918 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 767 |
| Serious mental illness | All ages | 1.5% | 1.0% | 749 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 388 |
| Learning disability | All ages | 0.9% | 0.6% | 463 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 444 |
| Heart failure | All ages | 0.9% | 1.1% | 441 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 262 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 88 |
| Dementia | All ages | 0.6% | 0.8% | 285 |
| Palliative care | All ages | 0.3% | 0.6% | 159 |
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Which practices are in H-Blackley Harpurhey & Charlestown PCN?
Beacon Medical Centre, Charlestown Medical Practice, Church View Medical Centre, Conran Medical Centre, Dam Head Medical Centre, Fernclough Surgery, The Avenue Medical Centre, Valentine Medical Centre and Willowbank Surgery.
How do patients rate H-Blackley Harpurhey & Charlestown PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does H-Blackley Harpurhey & Charlestown PCN cover?
49,854 registered patients across 9 practices in September 2026.
How many patients per GP does H-Blackley Harpurhey & Charlestown PCN have?
2,642 per full-time-equivalent qualified GP, against 2,171 across England.