Cheetham Hill & Crumpsall PCN: primary care network practices and patient survey
Cheetham Hill & Crumpsall PCN is a primary care network of 6 GP practices with 62,356 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 2,598 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Cheetham Hill & Crumpsall PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Wellfield Medical Centre to 81% at The Neville Family Medical Centre, with a median of 75% (England: 77%). None differs from England by more than the survey's margin of error. Crumpsall Medical Practice has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Neville Family Medical Centre | 5,623 | 81% | 60% | Good | 1,749 |
| Cheetham Hill Primary Care Centre | 20,596 | 77% | 58% | Good | 3,417 |
| New Collegiate Medical Centre | 13,192 | 75% | 61% | Good | 2,151 |
| Park View Medical Centre | 5,939 | 75% | 49% | Good | 2,474 |
| Crumpsall Medical Practice | 6,508 | 74% | 83% | – | 6,508 |
| Wellfield Medical Centre | 10,498 | 70% | 63% | Good | 2,010 |
Results for the network as a whole, from 548 responses, against Greater Manchester and England.
| Survey question | Cheetham Hill & Crumpsall PCN | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 57% | 61% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 71% | 76% | 73% |
| Wait for appointment about right | 67% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
There are 2,598 registered patients per full-time-equivalent qualified GP in Cheetham Hill & Crumpsall PCN, more than England's 2,171 and Greater Manchester's 2,055. Practices recorded 422 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.3% over the year (England: shrank 1.1%).
| Measure | Cheetham Hill & Crumpsall PCN | Greater Manchester | England |
|---|---|---|---|
| Patients per qualified GP | 2,598 | 2,055 | 2,171 |
| Appointments per 1,000 patients a month | 422 | 445 | 510 |
| Face-to-face appointments | 74% | 66% | 63% |
| Same day as booked | 49% | 44% | 45% |
| Did not attend | 10% | 6% | 4% |
| Patients aged 65 or over | 9% | 16% | 19% |
Relative to England, the register furthest above England's rate at practices in Cheetham Hill & Crumpsall PCN is diabetes (9.8% against 7.9%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Cheetham Hill & Crumpsall PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 12.8% | 14.3% | 6,094 |
| High blood pressure | All ages | 10.9% | 15.2% | 6,909 |
| Diabetes | 17+ yrs | 9.8% | 7.9% | 4,760 |
| Asthma | 6+ yrs | 6.2% | 6.6% | 3,631 |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% | 1,552 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,548 |
| Cancer | All ages | 1.7% | 3.8% | 1,092 |
| COPD | All ages | 1.4% | 1.9% | 874 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 759 |
| Serious mental illness | All ages | 1.2% | 1.0% | 747 |
| Atrial fibrillation | All ages | 0.8% | 2.2% | 510 |
| Heart failure | All ages | 0.8% | 1.1% | 484 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 288 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 261 |
| Learning disability | All ages | 0.5% | 0.6% | 327 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 272 |
| Dementia | All ages | 0.4% | 0.8% | 224 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 45 |
| Palliative care | All ages | 0.2% | 0.6% | 142 |
- Ardwick and Longsight PCN (10 practices)
- Better Health McR PCN (2 practices)
- City Centre & Ancoats PCN (3 practices)
- Clayton Beswick & Openshaw PCN (7 practices)
- Didsbury Chorlton Park & Burnage PCN (4 practices)
- Gorton and Levenshulme PCN (7 practices)
- H-Blackley Harpurhey & Charlestown PCN (9 practices)
- Hulme & City Centre South PCN (3 practices)
- Miles Platting Newton Heath & Moston PCN (7 practices)
- Northenden & Brooklands (Wythenshawe) PCN (5 practices)
- West Central Manchester PCN (6 practices)
- Withington & Fallowfield PCN (6 practices)
Which practices are in Cheetham Hill & Crumpsall PCN?
Cheetham Hill Primary Care Centre, Crumpsall Medical Practice, New Collegiate Medical Centre, Park View Medical Centre, The Neville Family Medical Centre and Wellfield Medical Centre.
How do patients rate Cheetham Hill & Crumpsall PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Cheetham Hill & Crumpsall PCN cover?
62,356 registered patients across 6 practices in September 2026.
How many patients per GP does Cheetham Hill & Crumpsall PCN have?
2,598 per full-time-equivalent qualified GP, against 2,171 across England.