Park View Medical Centre, Manchester: patient reviews and CQC rating
Park View Medical Centre is a GP practice in Manchester with 5,939 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 2.4 full-time-equivalent qualified GPs, or 2,474 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park View Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 56%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 105th of the 149 practices in Manchester with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 18 points higher than in 2025 (57%). 96 patients answered the survey (response rate 15%).
| Survey question | Park View Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 49% | 63% | 57% |
| Easy to contact via the website | 42% | 61% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 65% | 71% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 84 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park View Medical Centre is Good, published in March 2020. All 5 key questions are rated Good. Its previous overall rating was Inadequate (September 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,939 patients were registered at Park View Medical Centre in September 2026, down 7.2% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,474 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.7 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 2.2 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 4.1 |
| August 2026 | 2.4 | 3.3 |
From June 2026 to August 2026 the practice recorded 2,304 appointments a month, or 388 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 36% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Park View Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 388 | 445 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 36% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), serious mental illness (1.9% against 1.0%) and diabetes (9.8% against 7.9%). It has a lower share for osteoporosis (0.4% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and atrial fibrillation (1.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 45.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.5% | 14.3% |
| High blood pressure | All ages | 11.9% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| COPD | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Learning disability | All ages | 1.1% | 0.6% |
| Heart failure | All ages | 0.9% | 1.1% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.2% | 74.9% |
Park View Medical Centre, 66 Delaunays Road, Crumpsall, Manchester, M8 4RF. Phone: 0161 795 5667. Website: www.parkviewmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crumpsall Medical Practice | 0.3 km | 74% |
| Wellfield Medical Centre | 0.9 km | 70% |
| The Neville Family Medical Centre | 0.9 km | 81% |
| Valentine Medical Centre | 1.4 km | 84% |
| Church View Medical Centre | 1.5 km | 87% |
- Cheetham Hill Primary Care Centre (77% overall experience good)
- Crumpsall Medical Practice (74% overall experience good)
- New Collegiate Medical Centre (75% overall experience good)
- The Neville Family Medical Centre (81% overall experience good)
- Wellfield Medical Centre (70% overall experience good)
How do patients rate Park View Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Park View Medical Centre as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Park View Medical Centre?
5,939 patients were registered in September 2026, down 7.2% on a year earlier.
What is Park View Medical Centre's CQC rating?
Good overall, published in March 2020.
How many GPs does Park View Medical Centre have?
2.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,474 patients per GP against 2,171 across England.
Are appointments at Park View Medical Centre face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park View Medical Centre's phone number?
0161 795 5667.