New Collegiate Medical Centre, Manchester: patient reviews and CQC rating
New Collegiate Medical Centre is a GP practice in Manchester with 13,192 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2020. It has 6.1 full-time-equivalent qualified GPs, or 2,151 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about New Collegiate Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 61%, against 57% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 46%, against 54% across England. With 107 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 104th of the 149 practices in Manchester with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (64%). 107 patients answered the survey (response rate 16%).
| Survey question | New Collegiate Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 56% | 61% | 58% |
| Easy to contact via the NHS App | 46% | 58% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 66% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 197 responses rated the practice good or very good (England: 92%).
CQC's overall rating for New Collegiate Medical Centre is Good, published in July 2020. All 5 key questions are rated Good. It held the same rating in the report before (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,192 patients were registered at New Collegiate Medical Centre in September 2026, down 2.0% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,151 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.0 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 12.4 |
| August 2024 | 6.1 | 10.7 |
| August 2025 | 6.1 | 13.6 |
| August 2026 | 6.1 | 9.5 |
From June 2026 to August 2026 the practice recorded 5,082 appointments a month, or 385 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 44% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | New Collegiate Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 385 | 445 | 510 |
| Face to face | 51% | 66% | 63% |
| Same day as booked | 44% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.3% against 1.0%) and diabetes (10.0% against 7.9%). It has a lower share for osteoporosis (0.3% against 1.2%), atrial fibrillation (0.9% against 2.2%) and cancer (1.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 47.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.2 years for women and 74.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.9% | 14.3% |
| High blood pressure | All ages | 10.4% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Cancer | All ages | 1.9% | 3.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| COPD | All ages | 1.3% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
New Collegiate Medical Centre, 407 Cheetham Hill Road, Cheetham, Manchester, M8 0DA. Phone: 0161 205 4364.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cheetham Hill Primary Care Centre | 0.4 km | 77% |
| Wellfield Medical Centre | 1.0 km | 70% |
| Fernclough Surgery | 1.3 km | 85% |
| Whitley Road Medical Centre | 1.4 km | 86% |
| Crumpsall Medical Practice | 1.6 km | 74% |
- Cheetham Hill Primary Care Centre (77% overall experience good)
- Crumpsall Medical Practice (74% overall experience good)
- Park View Medical Centre (75% overall experience good)
- The Neville Family Medical Centre (81% overall experience good)
- Wellfield Medical Centre (70% overall experience good)
How do patients rate New Collegiate Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of New Collegiate Medical Centre as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at New Collegiate Medical Centre?
13,192 patients were registered in September 2026, down 2.0% on a year earlier.
What is New Collegiate Medical Centre's CQC rating?
Good overall, published in July 2020.
How many GPs does New Collegiate Medical Centre have?
6.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,151 patients per GP against 2,171 across England.
Are appointments at New Collegiate Medical Centre face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is New Collegiate Medical Centre's phone number?
0161 205 4364.