Cheetham Hill Primary Care Centre, Manchester: patient reviews and CQC rating
Cheetham Hill Primary Care Centre is a GP practice in Manchester with 20,596 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 6.0 full-time-equivalent qualified GPs, or 3,417 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cheetham Hill Primary Care Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 62%, against 54% across England. Its weakest is the share who said they were treated with care and concern: 81%, against 86% across England. With 90 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 90th of the 149 practices in Manchester with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (72%). 90 patients answered the survey (response rate 8%).
| Survey question | Cheetham Hill Primary Care Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 77% | 79% | 77% |
| Easy to contact by phone | 58% | 63% | 57% |
| Easy to contact via the website | 62% | 61% | 58% |
| Easy to contact via the NHS App | 62% | 58% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 69% | 76% | 73% |
| Wait for appointment about right | 68% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 85% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 37 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cheetham Hill Primary Care Centre is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,596 patients were registered at Cheetham Hill Primary Care Centre in September 2026, almost the same as a year earlier.
7% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 3,417 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.9 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 6.0 |
| August 2024 | 6.0 | 6.0 |
| August 2025 | 6.0 | 6.0 |
| August 2026 | 6.0 | 7.1 |
From June 2026 to August 2026 the practice recorded 6,343 appointments a month, or 308 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 58% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Cheetham Hill Primary Care Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 308 | 445 | 510 |
| Face to face | 79% | 66% | 63% |
| Same day as booked | 58% | 44% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (9.9% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 46.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.1 years for women and 74.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Depression | 18+ yrs | 9.5% | 14.3% |
| High blood pressure | All ages | 9.2% | 15.2% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Cancer | All ages | 1.4% | 3.8% |
| COPD | All ages | 1.1% | 1.9% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 46.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 48.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Cheetham Hill Primary Care Centre, 244 Cheetham Hill Road, Manchester, M8 8UP. Phone: 0161 277 6939. Website: www.cheethamhillmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| New Collegiate Medical Centre | 0.4 km | 75% |
| Whitley Road Medical Centre | 1.1 km | 86% |
| Wellfield Medical Centre | 1.4 km | 70% |
| Fernclough Surgery | 1.4 km | 85% |
| Lower Broughton Medical Practice 3 | 1.7 km | 77% |
- Crumpsall Medical Practice (74% overall experience good)
- New Collegiate Medical Centre (75% overall experience good)
- Park View Medical Centre (75% overall experience good)
- The Neville Family Medical Centre (81% overall experience good)
- Wellfield Medical Centre (70% overall experience good)
How do patients rate Cheetham Hill Primary Care Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Cheetham Hill Primary Care Centre as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Cheetham Hill Primary Care Centre?
20,596 patients were registered in September 2026, down 0.2% on a year earlier.
What is Cheetham Hill Primary Care Centre's CQC rating?
Good overall, published in April 2016.
How many GPs does Cheetham Hill Primary Care Centre have?
6.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,417 patients per GP against 2,171 across England.
Are appointments at Cheetham Hill Primary Care Centre face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cheetham Hill Primary Care Centre's phone number?
0161 277 6939.