The Avenue Medical Centre, Manchester: patient reviews and CQC rating
The Avenue Medical Centre is a GP practice in Manchester with 11,371 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 5.5 full-time-equivalent qualified GPs, or 2,055 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Avenue Medical Centre
Its best result against England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 120th of the 149 practices in Manchester with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (78%). 93 patients answered the survey (response rate 19%).
| Survey question | The Avenue Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 72% | 79% | 77% |
| Easy to contact by phone | 48% | 63% | 57% |
| Easy to contact via the website | 29% | 61% | 58% |
| Easy to contact via the NHS App | 28% | 58% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 57% | 71% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 81% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 325 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Avenue Medical Centre is Good, published in January 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,371 patients were registered at The Avenue Medical Centre in September 2026, down 1.2% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,055 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.8 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 7.2 |
| August 2024 | 5.6 | 7.5 |
| August 2025 | 5.0 | 7.1 |
| August 2026 | 5.5 | 7.2 |
From June 2026 to August 2026 the practice recorded 4,725 appointments a month, or 416 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 49% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Avenue Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 416 | 445 | 510 |
| Face to face | 91% | 66% | 63% |
| Same day as booked | 49% | 44% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.5% against 0.6%), peripheral arterial disease (1.2% against 0.6%) and COPD (4.0% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 44.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.2 years for women and 75.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.4% | 14.3% |
| High blood pressure | All ages | 17.1% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| COPD | All ages | 4.0% | 1.9% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Learning disability | All ages | 1.5% | 0.6% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.0% | 74.9% |
The Avenue Medical Centre, 51-53 Victoria Avenue, Blackley, Manchester, M9 6BA. Phone: 0161 720 9441. Website: www.theavenuemcblackley.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beacon Medical Centre | 0.5 km | 87% |
| Dam Head Medical Centre | 0.8 km | 76% |
| The Neville Family Medical Centre | 1.3 km | 81% |
| Peterloo Medical Centre | 1.6 km | 75% |
| Middleton Health Centre | 1.8 km | 81% |
- Beacon Medical Centre (87% overall experience good)
- Charlestown Medical Practice (71% overall experience good)
- Church View Medical Centre (87% overall experience good)
- Conran Medical Centre (75% overall experience good)
- Dam Head Medical Centre (76% overall experience good)
- Fernclough Surgery (85% overall experience good)
- Valentine Medical Centre (84% overall experience good)
- Willowbank Surgery (76% overall experience good)
How do patients rate The Avenue Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of The Avenue Medical Centre as good, against 77% across England. 48% found it easy to get through by phone.
How many patients are registered at The Avenue Medical Centre?
11,371 patients were registered in September 2026, down 1.2% on a year earlier.
What is The Avenue Medical Centre's CQC rating?
Good overall, published in January 2017.
How many GPs does The Avenue Medical Centre have?
5.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,055 patients per GP against 2,171 across England.
Are appointments at The Avenue Medical Centre face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Avenue Medical Centre's phone number?
0161 720 9441.