Peterloo Medical Centre, Manchester: patient reviews and CQC rating
Peterloo Medical Centre is a GP practice in Manchester with 9,042 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 6.4 full-time-equivalent qualified GPs, or 1,416 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Peterloo Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 47%, against 57% across England. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 100th of the 149 practices in Manchester with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (73%). 106 patients answered the survey (response rate 23%).
| Survey question | Peterloo Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 47% | 63% | 57% |
| Easy to contact via the website | 50% | 61% | 58% |
| Easy to contact via the NHS App | 55% | 58% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 72% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
In the Friends and Family Test for July 2026, 87% of 82 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Peterloo Medical Centre is Good, published in January 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (January 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
9,042 patients were registered at Peterloo Medical Centre in September 2026, up 0.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 1,416 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.8 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 10.3 |
| August 2024 | 6.2 | 10.3 |
| August 2025 | 5.7 | 10.6 |
| August 2026 | 6.4 | 10.2 |
From June 2026 to August 2026 the practice recorded 3,900 appointments a month, or 431 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 46% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Peterloo Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 431 | 445 | 510 |
| Face to face | 56% | 66% | 63% |
| Same day as booked | 46% | 44% | 45% |
| More than 28 days after booking | 7% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.6% against 1.9%) and depression (18.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 29.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.8 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.2% | 14.3% |
| High blood pressure | All ages | 15.6% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
Peterloo Medical Centre, 133-137 Manchester Old Road, Middleton, Manchester, M24 4DZ. Phone: 0161 643 5005. Website: www.peterloomc.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Middleton Health Centre | 0.4 km | 81% |
| Durnford Medical Centre | 1.0 km | 84% |
| Leela Ltd | 1.1 km | 88% |
| Woodside Medical Centre | 1.2 km | 72% |
| Rochdale Road Medical Centre | 1.3 km | 87% |
- Alkrington Junction Practice (82% overall experience good)
- Durnford Medical Centre (84% overall experience good)
- Rochdale Road Medical Centre (87% overall experience good)
- Windermere Road Surgery (86% overall experience good)
- Woodside Medical Centre (72% overall experience good)
How do patients rate Peterloo Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Peterloo Medical Centre as good, against 77% across England. 47% found it easy to get through by phone.
How many patients are registered at Peterloo Medical Centre?
9,042 patients were registered in September 2026, up 0.9% on a year earlier.
What is Peterloo Medical Centre's CQC rating?
Good overall, published in January 2024.
How many GPs does Peterloo Medical Centre have?
6.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,416 patients per GP against 2,171 across England.
Are appointments at Peterloo Medical Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Peterloo Medical Centre's phone number?
0161 643 5005.