Durnford Medical Centre, Manchester: patient reviews and CQC rating
Durnford Medical Centre is a GP practice in Manchester with 9,706 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 4.8 full-time-equivalent qualified GPs, or 2,039 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Durnford Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 77%, above the England figure of 54%. Its weakest is the share who said they were treated with care and concern: 84%, against 86% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 52nd of the 149 practices in Manchester with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (90%). 107 patients answered the survey (response rate 22%).
| Survey question | Durnford Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 84% | 79% | 77% |
| Easy to contact by phone | 63% | 63% | 57% |
| Easy to contact via the website | 64% | 61% | 58% |
| Easy to contact via the NHS App | 77% | 58% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 83% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 87% of 104 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Durnford Medical Centre is Good, published in February 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,706 patients were registered at Durnford Medical Centre in September 2026, down 1.6% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 2,039 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.0 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 5.7 |
| August 2024 | 3.6 | 4.6 |
| August 2025 | 4.8 | 5.6 |
| August 2026 | 4.8 | 5.5 |
From June 2026 to August 2026 the practice recorded 4,439 appointments a month, or 457 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 44% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Durnford Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 457 | 445 | 510 |
| Face to face | 67% | 66% | 63% |
| Same day as booked | 44% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.5% against 1.1%), peripheral arterial disease (1.1% against 0.6%) and osteoporosis (2.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 30.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.7 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.0% | 14.3% |
| High blood pressure | All ages | 17.3% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Heart failure | All ages | 2.5% | 1.1% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.5% | 74.9% |
Durnford Medical Centre, 113 Long Street, Middleton, Manchester, M24 6DL. Phone: 0161 643 2011. Website: www.durnfordmc.nhs.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rochdale Road Medical Centre | 0.3 km | 87% |
| The Hive Health Centre | 0.7 km | 89% |
| Middleton Health Centre | 0.7 km | 81% |
| Windermere Road Surgery | 0.9 km | 86% |
| Peterloo Medical Centre | 1.0 km | 75% |
- Alkrington Junction Practice (82% overall experience good)
- Peterloo Medical Centre (75% overall experience good)
- Rochdale Road Medical Centre (87% overall experience good)
- Windermere Road Surgery (86% overall experience good)
- Woodside Medical Centre (72% overall experience good)
How do patients rate Durnford Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Durnford Medical Centre as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Durnford Medical Centre?
9,706 patients were registered in September 2026, down 1.6% on a year earlier.
What is Durnford Medical Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Durnford Medical Centre have?
4.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,039 patients per GP against 2,171 across England.
Are appointments at Durnford Medical Centre face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Durnford Medical Centre's phone number?
0161 643 2011.