The Hive Health Centre, Manchester: patient reviews and CQC rating
The Hive Health Centre is a GP practice in Manchester with 5,615 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 3.2 full-time-equivalent qualified GPs, or 1,769 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Hive Health Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 78%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 4 are above England and 1 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 16th of the 149 practices in Manchester with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (84%). 99 patients answered the survey (response rate 21%).
| Survey question | The Hive Health Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 79% | 63% | 57% |
| Easy to contact via the website | 71% | 61% | 58% |
| Easy to contact via the NHS App | 78% | 58% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 54% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for The Hive Health Centre is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,615 patients were registered at The Hive Health Centre in September 2026, almost the same as a year earlier.
15% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 1,769 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.0 nurses and 3.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 4.6 |
| August 2024 | 3.0 | 3.0 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.2 | 3.2 |
From June 2026 to August 2026 the practice recorded 2,684 appointments a month, or 478 per 1,000 registered patients (England: 510). 95% were face to face (England: 63%). 51% took place on the day they were booked and 21% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Hive Health Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 478 | 445 | 510 |
| Face to face | 95% | 66% | 63% |
| Same day as booked | 51% | 44% | 45% |
| More than 28 days after booking | 21% | 5% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.3% against 1.2%), a learning disability (1.8% against 0.6%) and peripheral arterial disease (1.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 30.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 27.7% | 14.3% |
| High blood pressure | All ages | 16.9% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| COPD | All ages | 4.7% | 1.9% |
| Osteoporosis | 50+ yrs | 4.3% | 1.2% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Learning disability | All ages | 1.8% | 0.6% |
| Heart failure | All ages | 1.5% | 1.1% |
| Peripheral arterial disease | All ages | 1.4% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Palliative care | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
The Hive Health Centre, Clough Street,, Middleton,, Manchester, M24 2YJ. Phone: 0161 654 4103. Website: www.thehivehealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rochdale Road Medical Centre | 0.5 km | 87% |
| Durnford Medical Centre | 0.7 km | 84% |
| Windermere Road Surgery | 1.3 km | 86% |
| Middleton Health Centre | 1.3 km | 81% |
| Peterloo Medical Centre | 1.7 km | 75% |
- Castleton Health Centre (80% overall experience good)
- Dr Abid Hamid (62% overall experience good)
- Kirkholt Medical Practice (86% overall experience good)
- Middleton Health Centre (81% overall experience good)
- The Kingsway Practice (92% overall experience good)
- Wellfield Health Centre (77% overall experience good)
How do patients rate The Hive Health Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of The Hive Health Centre as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at The Hive Health Centre?
5,615 patients were registered in September 2026, up 0.3% on a year earlier.
What is The Hive Health Centre's CQC rating?
Good overall, published in July 2016.
How many GPs does The Hive Health Centre have?
3.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,769 patients per GP against 2,171 across England.
Are appointments at The Hive Health Centre face to face?
95% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Hive Health Centre's phone number?
0161 654 4103.