Castleton Health Centre, Rochdale: patient reviews and CQC rating
Castleton Health Centre is a GP practice in Rochdale with 10,532 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 4.3 full-time-equivalent qualified GPs, or 2,468 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Castleton Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 9th of the 20 practices in Rochdale with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (80%). 87 patients answered the survey (response rate 19%).
| Survey question | Castleton Health Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 68% | 63% | 57% |
| Easy to contact via the website | 66% | 61% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 64% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 272 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Castleton Health Centre is Good, published in February 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,532 patients were registered at Castleton Health Centre in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 2,468 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.5 nurses and 4.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 9.2 |
| August 2024 | 4.7 | 9.0 |
| August 2025 | 4.7 | 7.0 |
| August 2026 | 4.3 | 7.3 |
From June 2026 to August 2026 the practice recorded 5,079 appointments a month, or 482 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 45% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Castleton Health Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 482 | 445 | 510 |
| Face to face | 74% | 66% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 7% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), dementia (1.4% against 0.8%) and palliative or supportive care needs (1.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 33.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.2 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.7% | 14.3% |
| High blood pressure | All ages | 18.7% | 15.2% |
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 3.0% | 1.9% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Dementia | All ages | 1.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.6% | 74.9% |
Castleton Health Centre, 2 Elizabeth Street, Castleton, Rochdale, OL11 3HY. Phone: 01706 658905. Website: www.castletonhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kirkholt Medical Practice | 1.8 km | 86% |
| Hopwood Medical Centre | 2.2 km | 88% |
| Longford Street Medical Centre | 2.4 km | 77% |
| Dr Bhima's Practice | 2.5 km | 96% |
| The Dale Medical Practice | 2.5 km | 76% |
- Dr Abid Hamid (62% overall experience good)
- Kirkholt Medical Practice (86% overall experience good)
- Middleton Health Centre (81% overall experience good)
- The Hive Health Centre (89% overall experience good)
- The Kingsway Practice (92% overall experience good)
- Wellfield Health Centre (77% overall experience good)
How do patients rate Castleton Health Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Castleton Health Centre as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Castleton Health Centre?
10,532 patients were registered in September 2026, up 0.0% on a year earlier.
What is Castleton Health Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Castleton Health Centre have?
4.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,468 patients per GP against 2,171 across England.
Are appointments at Castleton Health Centre face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Castleton Health Centre's phone number?
01706 658905.