Hopwood Medical Centre, Heywood: patient reviews and CQC rating
Hopwood Medical Centre is a GP practice in Heywood with 9,847 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 3.8 full-time-equivalent qualified GPs, or 2,564 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hopwood Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its result closest to England is the share who said they were treated with care and concern: 89%, against 86% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 5 practices in Heywood with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (88%). 85 patients answered the survey (response rate 19%).
| Survey question | Hopwood Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 88% | 79% | 77% |
| Easy to contact by phone | 81% | 63% | 57% |
| Easy to contact via the website | 80% | 61% | 58% |
| Easy to contact via the NHS App | 80% | 58% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 85% | 71% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 192 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hopwood Medical Centre is Good, published in May 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,847 patients were registered at Hopwood Medical Centre in September 2026, up 2.1% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,564 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 6.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 8.3 |
| August 2024 | 3.9 | 9.3 |
| August 2025 | 4.5 | 9.4 |
| August 2026 | 3.8 | 10.6 |
From June 2026 to August 2026 the practice recorded 4,165 appointments a month, or 423 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 66% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Hopwood Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 445 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 66% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.3% against 1.2%), depression (24.7% against 14.3%) and COPD (2.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 27.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.3 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.7% | 14.3% |
| High blood pressure | All ages | 18.0% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.8% | 74.9% |
Hopwood Medical Centre, 1-3 Walton Street, Hopwood, Heywood, OL10 2BS. Phone: 01706 369886.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Longford Street Medical Centre | 0.9 km | 77% |
| Birtle View Medical Practice | 1.4 km | 92% |
| Argyle Street Medical Centre | 1.8 km | 67% |
| Heady Hill Surgery | 2.1 km | 82% |
| Castleton Health Centre | 2.2 km | 80% |
- Argyle Street Medical Centre (67% overall experience good)
- Birtle View Medical Practice (92% overall experience good)
- Heady Hill Surgery (82% overall experience good)
- Longford Street Medical Centre (77% overall experience good)
How do patients rate Hopwood Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Hopwood Medical Centre as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Hopwood Medical Centre?
9,847 patients were registered in September 2026, up 2.1% on a year earlier.
What is Hopwood Medical Centre's CQC rating?
Good overall, published in May 2019.
How many GPs does Hopwood Medical Centre have?
3.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,564 patients per GP against 2,171 across England.
Are appointments at Hopwood Medical Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hopwood Medical Centre's phone number?
01706 369886.