Birtle View Medical Practice, Heywood: patient reviews and CQC rating
Birtle View Medical Practice is a GP practice in Heywood with 4,842 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 3.2 full-time-equivalent qualified GPs, or 1,526 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Birtle View Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its result closest to England is the share who said they were treated with care and concern: 87%, against 86% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 5 practices in Heywood with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (84%). 96 patients answered the survey (response rate 18%).
| Survey question | Birtle View Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 81% | 63% | 57% |
| Easy to contact via the website | 79% | 61% | 58% |
| Easy to contact via the NHS App | 73% | 58% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 88% | 76% | 73% |
| Wait for appointment about right | 82% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 351 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Birtle View Medical Practice is Good, published in November 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,842 patients were registered at Birtle View Medical Practice in September 2026, up 5.0% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 1,526 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 5.6 |
| August 2024 | 2.5 | 4.4 |
| August 2025 | 3.7 | 5.7 |
| August 2026 | 3.2 | 5.7 |
From June 2026 to August 2026 the practice recorded 2,061 appointments a month, or 426 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 40% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Birtle View Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 426 | 445 | 510 |
| Face to face | 76% | 66% | 63% |
| Same day as booked | 40% | 44% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (29.9% against 14.3%), peripheral arterial disease (1.1% against 0.6%) and COPD (3.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 36.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.8 years for women and 75.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 29.9% | 14.3% |
| High blood pressure | All ages | 14.6% | 15.2% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| COPD | All ages | 3.7% | 1.9% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Heart failure | All ages | 1.3% | 1.1% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Learning disability | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
Birtle View Medical Practice, George Street, Heywood, OL10 4PW. Phone: 01706 664140. Website: www.birtleviewmedicalpractice.org.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Longford Street Medical Centre | 0.6 km | 77% |
| Heady Hill Surgery | 0.9 km | 82% |
| Argyle Street Medical Centre | 1.1 km | 67% |
| Hopwood Medical Centre | 1.4 km | 88% |
| Castleton Health Centre | 3.0 km | 80% |
- Argyle Street Medical Centre (67% overall experience good)
- Heady Hill Surgery (82% overall experience good)
- Hopwood Medical Centre (88% overall experience good)
- Longford Street Medical Centre (77% overall experience good)
How do patients rate Birtle View Medical Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Birtle View Medical Practice as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Birtle View Medical Practice?
4,842 patients were registered in September 2026, up 5.0% on a year earlier.
What is Birtle View Medical Practice's CQC rating?
Good overall, published in November 2018.
How many GPs does Birtle View Medical Practice have?
3.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,526 patients per GP against 2,171 across England.
Are appointments at Birtle View Medical Practice face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Birtle View Medical Practice's phone number?
01706 664140.